Safeway in Pleasant Hill, CA offers a convenient and friendly grocery shopping experience with a wide range of products. The store features a bakery that provides customizable cakes, cupcakes, and a variety of baked goods, along with a deli offering party trays and made-to-order items. Customers can enjoy fresh produce, meats, seafood, and floral arrangements, making it a full-service grocery store. The store also provides helpful services like Order Ahead for bakery items, Grocery Delivery, and DriveUp & Go™, saving time for busy shoppers. The store is consistently well-run, clean, and stocked with fresh products. While it has a good selection, some note that prices tend to be higher due to lack of local competition, leading some shoppers to visit other stores like Sam's Club or Costco for their main grocery needs. The bakery and a Starbucks inside add to the appeal. Customer experiences highlight friendly staff, though a few mention inconsistent customer service, particularly with a produce department employee who appeared irritated when asked for banana boxes. Despite this, most reviews are positive, praising the store's cleanliness, quality, and helpful services. One reviewer shared a pleasant experience dining at Safeway, where attentive staff made a birthday lunch special. Overall, Safeway is seen as a reliable, well-maintained store ideal for everyday shopping, with additional services and amenities that cater to convenience and quality.
