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“I want to say that the Placentia post office was more than awesome, they went above and beyond. Especially Justin. I had a package that was delivered past the deadline, so I wasn't going to be able to get it until the next day, and I was leaving early the next morning. I needed the package for my trip. I spoke to a couple of guys, one being Justin. He gave me his phone # and I gave him mine. I called him two hours after the PO closed.He answered and said they hadn't located it, and asked me to give him some time. Two hours later, he called E to let me know he had located my package, and I could go and get it. I was so impressed. Not a lot of people go above and beyond like that. Placentia post office on Kraemer saved the day. I am so appreciative. not a lot of people would go out of their way like that.”
“The best post office, because Cindy and the other ladies are always friendly. Majority of the time I get the clerk Cindy who is always nice about scanning my packages. I always get a receipt and she’s never refused me unlike the workers at the post office on Elliot street. They’re extremely pushy about leaving your packages in a bin. It’s too risky not having them scanned in and getting confirmation. Anyway, Cindy is great and so is this post office!”
“Had my passport renewed here. Booked an appointment 2 days in advance during the weekend. Came in on a Monday after and only two people was in line. Fast and speedy service. The lady was nice and patient enough explaining everything to me while managing and service the rest of the customer. I had a great experience.”
“Cyclone Postal is a USPS Postal Partner. This program is similar to the older USPS Contract Station Program. This means they sell stamps and postage at the same rates as the post office. They will accept all of your outbound mail and issue instant tracking.USPS mail is picked up several times daily. (Mon-Sat)Cyclone offers the following:* UPS and FedEx Ground/Express services with daily pickup.* Private Professional Post Office Boxes Services and Package receiving.* Notary and Fingerprint Services.* Faxing Documents* They offer online vendors and businesses complete logistics services to ship their outbound shipping.* Authorized U-Haul Dealer with vehicles onsite.* Pack and Ship your outbound packages.”
“I recently visited the Sunny Hills Post Office and had an outstanding experience. This post office not only offers fast and easy drop-off services but also provides passport services, making it a one-stop-shop for all my postal needs.The drop-off process at Sunny Hills Post Office was incredibly efficient. There was no long line or wait time, allowing me to quickly drop off my packages without any hassle. The convenience of a smooth and streamlined drop-off system reflects the efficiency and dedication of the staff.What impressed me even more was the fact that they offer passport services. As someone who needed to renew my passport, discovering this service at the post office was a pleasant surprise. The staff was knowledgeable and guided me through the passport application process, answering all my questions with patience and clarity. Their expertise and friendly demeanor made the entire experience stress-free and enjoyable.Moreover, the post office itself was clean and well-maintained. The tidy surroundings created a pleasant atmosphere while I conducted my business. It's evident that the staff takes pride in keeping the facility in top-notch condition, further enhancing the overall customer experience.The level of friendliness displayed by the staff was exceptional. They greeted me with warm smiles and were genuinely eager to assist. Their customer-centric approach and willingness to go above and beyond made me feel valued as a customer. Their dedication to providing excellent service truly sets Sunny Hills Post Office apart.In conclusion, I highly recommend the Sunny Hills Post Office to anyone in need of postal services, including drop-offs and passport-related matters. With its fast, easy, and efficient processes, clean and welcoming environment, and friendly staff, this post office has surpassed my expectations. I will undoubtedly continue to utilize their services and confidently refer others to experience the same level of exceptional service.”
“Polite staff and careful to details. Mr. Robert is friendly, and ready to help for people who come in first time. The other staff also try to make it quickly to limit the people in a long queue. Good service for newcomers to the States ??”
“It has been 2 years for my son. Two years before he was 4 years old. Now he Getting better and better and Had lots of fun！Coaches are strict but kids all like them”
“Came in to get my kids' passports. We had zero problems scheduling, and they were very gracious about us arriving a tad late. Staff was very knowledgable, friendly, and courteous.”
“This is a GREAT little USPS post office! The staff is friendly, helpful, upbeat & knowledgeable. Parking can be challenging, but there are always spots behind the post office building. I far prefer this post office to larger ones…..lines are usually short and staff is efficient, so lines move fairly quickly.”
“This USPS location is quite nice, the front lady is so nice and pay attention to details, there is no wait line. Whole environment is clean. My package is delivered faster than scheduled.”
“Quick, friendly, helpful, and resourceful. If you only went to this post office for your entire life all the phrases and idioms like “going postal” would be completely lost on you. I have lived less than 2 miles from this post office for almost 5 years and the only unpleasant experiences with post offices I’ve had was when I was unable to go to this location.Midway City is the most convenient place to live. The post office is laid back and easy going, Midway City Sanitation easily accessible and handle things ins timely manner, the property taxes are lower than average and the Vietnamese community are wonderful. I am so grateful I found this gem.”
“Joleen here has the best customer service, she is really very helpful and has a lot of patience, She does multitasking and always has a smile on her face.Thank you for your service.”
“Exceptional customer service. I ship every day and have use many different post office locations in the past. I have to say that this Tustin, CA location is by far the best I have used. Always friendly, always helpful, always professional.”
“6/11/2024 - I went to 1350 E Chapman to renew my passport, and did not have an appointment. I was fortunate to meet Richard Trung and Long Ho who helped me complete my application and mail off my passport renewal. Both were professionals, courteous and very helpful. All was complete in 10 minutes.
Thank you Richard and Long.”
“Michelle literally went above and beyond to help me. She actually took her time and figured out a way to help me with a problem and glitch the usps website had with labels. I will start coming back to this location just because of her awesome help!”
“My go too post office because I live locally. Lines are not bad, if there is one at all. All of the clerks are super nice, friendly, and most importantly, helpful. Thank you always for the service. Peace”
“My husband and I went to get our passports, we had an appointment and we didn’t wait very long, maybe 15 minutes. Nancy helped us that morning and she was very kind and helpful with our forms and our photos. She made our experience a breeze.Thank you Nancy. We need more people like you ❤️?.”
“Have always used this post of the girl with tattoos rocks..Very kind helpful...I've seen people treat her poorly just cause thing can't go there way.. she has to follow prodcall be nice... Thank you Elizabeth”
“To start off the five stars will be for Jessica in sales and services because not only did she take charge when Hannah did not want to assist me in the right way, she was very descriptive with my issue and helping me change my address since my last landlord was just trying to through out my mail and didn't want to receive it there. Jessica understood and did everything in her care to help me. Thank you so much ? we need more Jessica's to care for our mail like this.”
“I would like to say that after being passed around by the company I ordered from to try and fix the address they misprinted I ended calling usps and Tony went and physically looked for my package saw that the business only put the numbers of my address and not the street(it was not my fault my confirmation email says I put my full address) he fixed it and had it sent out for the next day mail delivery. Let me tell you that is the kind of service that is stellar. He could’ve easily told me no but instead he went and fixed it even tho it wasn’t their fault that the address was wrong. Thank you guys for helping as this package is a gift.”
“I recently visited this USPS office to drop off a package for shipment, and while the overall experience was efficient, I encountered an issue with the package drop-off.Upon entering the USPS office, I was pleased to see that there was not a long line or significant wait time. The service seemed to be well-managed, and the staff appeared attentive and ready to assist customers. This was definitely a positive aspect of my visit, as I was able to save time and complete my transaction quickly.However, when I attempted to use the package drop-off, I encountered a problem. The drop-off slot was jammed, preventing me from properly depositing my package. I tried a couple of times, but unfortunately, it remained stuck. It was disappointing to encounter this issue, as the convenience of a functioning drop-off is one of the main reasons I choose USPS for shipping my packages.Despite the jammed drop-off, the staff promptly noticed my struggle and came to my assistance. They were courteous and did their best to resolve the issue promptly. While I appreciated their efforts, it was still a minor inconvenience that could have been avoided if the drop-off had been properly maintained.I understand that occasional technical difficulties can occur, but it is essential for USPS to ensure that all equipment, including package drop-offs, are regularly checked and maintained to provide a seamless customer experience.Overall, while the lack of long lines and wait times was a positive aspect, the jammed package drop-off was a significant inconvenience. I hope USPS takes note of such issues and implements measures to prevent them in the future. Despite this setback, I appreciate the efforts of the staff in addressing the problem promptly.”
“Im am always worried/anxious going into most federal buildings cause most of them in my experience dont make customers service a priorty. BUT Everyone at this post office is super kind and easy to work with. I drop off A LOT of packages and receive them there too. They are always very patient with me and take care of my orders. Kat is the person I engage with the most and she is a delight to see everytime of go. Even during the I'm sure tough holiday season. Great Place To Do Mail ?”
“I was nervous after reading all those negative reviews. Our experience was very positive. We came in with our three kids to renew their passports on 6/18/24 at 10:45. Patty did a great job. She finished all three passport renewals in less than an hour. She was efficient and polite at the same time. Thank you.”
“I love the counter staff, but they are severely understaffed. The lines are almost always long, and the staff has so much to deal with.
It's an older facility that simply can't handle the amount of traffic it gets, no matter how good the staff is.”
“The La Habra Post office off Euclid is the best location for all your mailing needs. Derick and Juanita are outstanding employees and go above and beyond for their customers! Highly recommend.”
“Great experience with much help from their employee Miguel. I came unprepared without all the documents and not at the correct appointment time. I’m as still received with courtesy and he made the process painless and easy. I appreciate his patience and care in the matter and hope he is being recognized for his contribution!”
“I’ve been coming to this location for 20 years. Everyone is very nice and friendly. Thanks for your hard work even during the state shutdown back in 2020. You guys were incredible ☀️?”
“Amazing customer service here! I had a package that was labeled as insufficient address due to the company that shipped my order put my address incorrectly. But I called in and Alicia helped solve it easily and quickly. I needed the package that day and she was able to contact the carrier, Sam, and he said that he could come back to my neighborhood after his deliveries for the day and bring it to me. Alicia was so communicative with me about my options and ways to manage this situation and Sam hand delivered my package to my door at night (it didn't fit in the mailbox) and it was raining. I appreciate this post office so much for getting everything done for me in such a timely manner and going above and beyond.”
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“I had a great experience at this post office near my work place. I thought there would be a long line being April 15th today. But not at all. The woman who helped me wore a pair of glasses was super nice and pleasant, and very efficient, without an attitude at all. It's very easy to communicate with her. I will come back again for more postal service needs.”