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“Thank you drew for helping replace my car battery in less than 20 minutes and for being super affordable! The service was fast friendly and efficient, oh and let's not forget super affordable.”
“Called to source a larger order of car batteries and Alex is the goat. Even though I didn’t buy from his location he helped me a ton in getting in contact with the other locations and coordinating a plan of action. I’ve done business with this location before and they are very personable and straightforward”
“Robert was great! He really made sure I got what i needed and went above and beyond with customer service! Overall always a great experience with this store. Thank you!”
“The staff operating this store location are incredibly kind and helpful and extremely knowledgeable about the products they sell and services they provide. I noticed multiple in-store customer interactions and they were exceptionally courteous and very professional. It is rare to see this in retail these days. I had a wonderful personal experience in getting a motorcycle battery serviced at this location. I also had a problem with a car battery not starting and the staff at the store came out to help me jump start my car! So blessed to have found this wonderful location and I pray that others are fortunate to discover the incredible service offered here.”
“Amazing staff, very friendly and knowledgeable. They go above and beyond to get your car the right parts and free check engine scan and battery installing. Best auto part store in town”
“Warranty and Service. Very impressed by the promptness of their warehouse staff. Specifically, Eddy whom went out of his way to process a warranty exchange quickly. I was expecting to drop off the battery for testing and reasonable attempts to repair the battery. It was previously tested and still had sticker but nonetheless understand so many companies (and people) have lost trust due to the abuse of commonsense approaches to situations. Nonetheless, I was informed it would be a couple days. Additionally, I wasn't sure if I got it from AAA Premier Roadside or some other vendor. Luckily Eddy was able to verify purchase and handle the warranty in an extremely professional manner. I spoke with his lead and expressed the same level of thanks. Highly recommend the staff and processes that management has empowered their staff with procedures that are indeed geared towards resolutions and not excuses. Thank you.”
“Awesome service. Ethan came to me in the parking lot as I was attempting to remove my front light bulb. Not only did he offer to help but also removed and put the new one in!!! Thank you so much.”
“I went in today and spoke with Edgar, although the parts I needed were not available immediately, he was able to pull up all the parts I was looking for and gave me the information I needed. THANKS Edgar!!”
“Thank you Teo for the tail light replacement bulbs! If it weren't for you I would have picked up a brake light bulb instead of a tail light. You saved me a trip back to your shop and looking like a fool! See you when the next bulb goes out on me!”
7:30AM - 9PM
510 E 1st St, Tustin
Battery Stores
“Great selection of parts and general car maintenance products! Always willing to take your used motor oil which is helpful for those that still change the oil on your vehicles.”
7:30AM - 10PM
910 N Tustin St, Orange
Battery Stores
“Eddie was so helpful. I work right next to an Auto Z***, but always get so much better service here it was worth the drive. I always feel confident when I leave because I know they always do the right thing. Eddie had a wonderful personality! He never acted annoyed just kept smiling and doing a great job!”
“On my second visit to this store, I met Mario & he exceeded my customer service expectations. Most of the staff here is friendly and attentive as soon as you walk in. I highly recommend this store and the owner should give this employee a raise for going above and beyond to assist me. I attempted to give Mario a tip, but I didn’t have cash & I could only put it on my card. I’m so impressed with this store that I’m in the rewards database, in case someone wants to reach out.?”
“This is definitely my favorite location to go to.
Quick service and amazing customer service. Nate was unbelievably pleasant and professional and helpful! Would definitely recommend this place.”
“I came all this way to buy a part for my car, I usually go to the one near my house. I'm giving 5 stars for the service received by Efrain Gasca. The service that I get from the people by my house is like 2 stars, but Mr. Gasca was very attentive and with a very positive attitude something I don't get at the store by my house. From now on I will only come to this location although is 3 times farther from my house.”
7:30AM - 10PM
1621 W Whittier Blvd, La Habra
Battery Stores
“I just came in today for a few things and I am not a car guy. Alex helped me and was a cool cat and helped with all that I needed. He went beyond what I would think he should do. Very helpful for a non-car guy like me. Anything I need now moving forward will be O'Reilly's from this one greta experience.”
7:30AM - 11PM
13933 Harbor Blvd, Garden Grove
Battery Stores
“It's one of my favorite store for my automotive needs. I really appreciate them for lending tools for free. Especially some special tools cost hundreds of dollars to buy.”
7:30AM - 9PM
9851 Chapman Ave, Garden Grove
Battery Stores
“I brought in windshield wiper blades I had purchased somewhere else that I *thought* didn't fit after myself and someone else tried to put them on my car, and assumed I'd have to buy new ones. Erica the sales lady at the front looked up my car and went out with me to check out the situation, she figured out what was wrong (some pieces were still on my old blades that shouldn't have been, and we hadn't removed covers from the new ones) and was able to get it all sorted out in about 5 minutes! She refused a tip, so I'm leaving this review to compliment her customer service skills and above and beyond attitude towards helping me leave with the problem solved, and without me having to spend any additional money! I'll definitely be back with that kind of trustworthy service.”
“The Stanton store since it's under new management it's an absolutely Fantastic store to shop in. Andrew the manager is extremely knowledgeable and extremely friendly. truly changed my Oreilly experience forever.”
7:30AM - 10PM
15840 Gale Ave, Hacienda Heights
Battery Stores
“Friendly. Professional. I bought windshield wipers during pouring rain. I couldn't figure out how to install them. An employee saw me struggling and came out and put them on for me. Sorry you got soaked! Thanks for going above and beyond.”
7:30AM - 10PM
2245 W Ball Rd, Anaheim
Battery Stores
“The assistant Manager Duy Thien was really friendly and very knowledgeable. He provided excellent customer service. His interaction with other customers was interesting to see. I do appreciate his help. Way better service than autozone. Honestly. People at autozone need to get trained on customer service. Don’t go to autozone on Lincoln. They don’t know how to interact with people”
7:30AM - 10PM
1800 N Grand Ave b, Santa Ana
Battery Stores
“My car wouldn't take a jump from any of the battery packs after I came to get my battery checked, so Pedro pulled his car around to jump mine and stood in the parking lot with me for 15+ minutes while we waited for it to charge. He was very kind and so helpful and I appreciate it so much!!!”
“I just wanted to give jessica the manager of this location a massive thumbs up. My battery was having issues Saturday morning and if it was not for her I would have been in a jam. Jessica is so knowledgeable when it comes to parts and cars I absolutely was so thankful for her. She helped me install my new battery and it was quick and easy she is so sweet. Definitely coming back to this location.”
“Came in here looking for parts that we couldn't find and Steph helped us out and was amazing! She looked up the parts, explained that the part we were looking for was out of stock, but that another OEM version was available and got us those. I've been to many oreillys and being a customer service manager myself, have never been impressed, but Steph was amazing. She greeted us immediately, offered solutions, and got us to purchase and out the door quickly and efficiently. Thanks Steph!”
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“The employees are always kind, helpful, and knowledgeable. They have great prices and so many things I’ve never heard of… like a liquid that seals the inside of your radiator so you can prolong the, I assume,inevitable , necessary replacement. Pretty nifty.”