8:30AM - 5:30PM
3011 Alvarado St, San Leandro“The women who work here are so knowledgeable about plastics! I had a polyethylene water tank needing repair and they had all the right advice. The trick being heat (flame) treating the plastic before the repair is attempted. Appreciate this so much!”
“Repeat female customer here. I manage a no-spray, organic veggie/flower farm and rely on Hida's carbon steel (CS) tools for quality, edge retention, and beauty; I am ALWAYS impressed. I have multiple Hida CS shears and pruners and so long as they’re wiped clean after use, they do appear to resist rust. Well-made and long-lasting, the Chikamasa T-600 shears are my latest addition. Thank you Hida Tool!”
“Pg&e reported that power was going to be off from 8am to 5 pm today (02 15 24) ... I went to start my generator around 8 am and it was not not running right at all, I took it to HK engine and they had it back to me repaired in 90 minutes to 2 hours top! They gave me priority because they knew the power was out at my house... Fantastic business!!!”
“First time at this location. Came to follow Mik/Kim from their Central Ave location that closed. Happy to see Lacy there from that store too. Love these people and am happy to support this local business with amazing customer service and people that really know what you need. Thank you!”
“I appreciate this place :). OSH is old school and much more pleasant experience than other big hardware stores. They have all the basic. More specialized things might call for other stores but this is my go-to whenever possible.
Finding someone to help isn't always the easiest but it's likely because they are helping someone else.
I always get great support and friendly people.
Philip Rogers was working temporarily at the Ashby store from his normal Moraga location... And he was awesome. We tracked down exactly what I needed and had a great conversation to top it off about the history of sound recording for movies and music in Emeryville/Berkeley and some of the trailblazers in the area (which he is one of).
Thanks OSH. Headed back now for something I'm gonna guess and hope you have!”
“The best customer service ever! Whenever I've needed help with a plumbing or other crisis, I've brought in a photo of the problem, was given clear instructions on how to repair the issue, the parts I needed... Jay, the owner, and other employees have always been respectful, helpful... never condescending as I'd experienced in other hardware stores which I thought was because I was female and seemingly stressed.”
7:30AM - 4:30PM
14068 Catalina St, San Leandro“These people are GREAT! I went there 2 weeks ago and the front office was very patient, helpful and friendly. Warehouse staff that pulled my order was great too!The experience was WAY better than going to “G”, and the prices are better as well!Going back today for more items. Thanks ABATIX!”
“Best hardware store on the island. Helpful and knowledgeable employees who actually want to assist customers find the tools or hardware they need. Not only that, they’re nice people too.”
9AM - 5:30PM
4001 Grand Ave, Oakland“The staff is always super helpful.Thats all i got. So heres a poem i found about hardware stores. Where have all the hardware stores gone -- dusty, sixty-watt warrens with the wood floors, cracked linoleum,poured concrete painted blood red? Where are Eppes, Terry Rossa Yon's, Flint -- low buildings on South Monroe,Eight Avenue, Gaines Street with their scent of paint thinner, pesticides, plastic hoses coiled like serpentsin a garden paradisal with screws in buckets or bins against a brick wall with hand-lettered signsin ball-point pen -- Carriage screws, two dozen for fifty cents -- long vicious dry-wall screws, thick wood screwslike peasants digging potatoes in fields, thin elegant trim screws-- New York dames at a backwoods hickSunday School picnic. O universal clevis pins, seven holes in the shank, like the seven deadly sins......Barbara Hamby”
“I made 3 keys at Home Depot, but don’t work. Cole hardware stuff found it issue, and made a key works.The original key is little bent , they can help made a copy key even the original is bent !”
“This has got to be the best hardware store in the East Bay. Not too many days ago, I got phenomenal help from Josh and later from Andy. They did more than answer my questions; they went above and beyond to help me know which questions I should have asked! I've had similar good experiences with other employees.Lead on, Pete's Ace Hardware!”
“I never write a review unless I read the previous comments. Very nice comments. A couple of them weren't happy, but that's o.k. Today was my first day going there. Nice location with ample parking. I needed a flower pot, wing nuts, and washers. The garden section was on the left. I went in and picked up a pot, I left it at the counter... didn't want to seem like I was trying to walk out. Looked around for what I needed. Couldn't find it ,I was lost. I walked up to the counter and stood behind the people in front of me. That line was for key making. I stepped out and saw a man walking quite lazy. I caught up to him, and I asked him where the washers and nuts were, the smell of alcohol shot through my nose. He pointed to the aisle. I noticed he had two finger nails painted red. #13 was where I needed to go for what I needed. Found the washers and the nuts, but the nut I needed didn't fit my screw. It went on but wouldn't screw down. I looked around for help, and here comes the same man who showed me the location. I told him the nut didn't fit, and I checked the sizes. He said, "Maybe we're out. Didn't walk to aisle 13 to see if i was looking in the wrong boxes. He just walked away. Thousand of nuts and bolts, and they were out. So I asked another person. He looked at the screw and said, "It was metric. That's why it didn't screw down. Metric nuts were in another section. I didn't know. We'll I purchased the flower pot and the hardware and was pleased. It was just the guy who seemed like he was drunk and just didn't want to work. This is a family owned business. The owner needs to investigate.”
“It's like a "penny candy store" for tools!(I realize many of you have no idea what a "penny candy store" is, but I think you can figure out based upon the name.)I always come back with more than what I needed. The crew is always friendly and helpful, it's always a fun excursion.”
“My boyfriend and I stop by here at least a couple times a month because it's close to his place, we both like supporting local businesses, and the staff is always very friendly and helpful. When it came time to upgrade his grill, my boyfriend wanted to patronize the Moraga Ace. He had spent a couple of weeks researching grills, and we went to several stores to look at their inventory. In the end, the grill we chose was not in stock at Moraga Ace, so the owner, Bill, worked with us directly to order the grill. He and his staff assembled and delivered the grill, then Bill gave us several tips on where to put the grill in the backyard and made sure that we were both comfortable connecting and disconnecting the propane tank, turning the propane on, and lighting the various burners. Then he gave us a few tips about how to grill different types of meats and veggies! He even threw in a complimentary long-handled grill brush. Later that weekend, we dropped in for some non-grill-related items and Bill made sure to greet us and ask how the new grill was working out for us. :)”
1 - 3PM 8AM - 12PM
1107 Tenth St, Berkeley“Very kind folks. Excellent service, superb prices, was sent there by ace hardware to get nuts n bolts for my boat. Must be stainless steel. Got help and they attended to-us very respectfully.”
“Unexpectedly broad inventory of products and great selection within categories they carry. They have everything a handyman needs at a competitive price with far less chaos than lowes/home depot.”
“I had a great experience buying several dozen S4S maple boards (for a home interior decor project) from Tony Blomert at Ashby Lumber. Their price was reasonable, and they delivered exactly within the quoted timeframe to my home in Mountain View. And Tony's communication was very responsive, friendly, and thorough. Two thumbs up!”
“So Happy that it's Back ....!!!!
It's our go too Shop for the gear and things we need for our Home and Yard .... CHEERS guys and SEMPER FIDELIS.....!!!!!!”
“I don't own a boat but I am a metal fabricator and need industrial coatings. I've found Barry is the most knowledgeable staff there regarding painting and the products needed to get your specific project done right. He has years of experience in the field. Everyone else who works there was friendly and helpful as well. Also, there's a vast inventory of products on site!Call them anytime and a HUMAN ANSWERS!! YEAY!”
“I've been purchasing construction materials and lumber from Truitt & White for around 12 years now. They have a good selection of materials, and most of the lumber is typically in stock. On the occasion that I needed to place a special order for lumber, they received it quickly. Their customer service is good. The staff is knowledgeable and well-informed about their products. Furthermore, the employees in the yard, whom I have known for years, are always friendly and helpful.”
“Great store to go to they have everything you need from plumbing to garden to Water FilterS. Great/friendly customer service. There’s a guy named Andrew that works there Such a cool dude. Haha I would 100% recommend this store to my friends and family.”
8:30AM - 5:30PM
10760 San Pablo Ave, El Cerrito“We recently purchased an acrylic panel for our living room skylight. The staff at TAP Plastics provided excellent service on the selection of a cost effective material, In addition, the staff helped us size and adjust the large sheet dimensions to obtain a perfect fit. Awesome!”
“Wonderful neighborhood Ace. They have pretty much everything to save you in a pinch and also a lot of the day to day needs as well. Also their open hours are much better than the other local Ace hardware stores.”
“Last week, I purchased a pizza slicer from another store, but it broke when I attempted to use it. I came to Laurel Ace to get a replacement because I know that its products are sturdy.
Marcos, the associate who assisted me, not only directed me to the proper aisle, but, to my surprise and gratification, TESTED the slicer to make sure that it would hold up! As if this wasn't enough, I also told me that I could bring it back if I had any problems.
I ALWAYS get great service at my neighborhood Ace, but young Marcos is among the BEST associates who I've ever been blessed to deal with. You can NEVER lose by going to Laurel Ace, particularly if he assists you.”
“What!?! Another giant apartment building for students at Cal who can afford $4000 a month? Great. Those developers ought to be required to re-establish the businesses that they disrupt.”
“Great service again today. I have to say after working in several companies - and from walking into countless - if an employee is comfortable and happy they sometimes sing while working. In this store I heard a beautiful voice singing. I'm not asking for singing. Just an observation of how seemingly everything feels alright here.”
“Today I had a great visit my first time to Ashby, plumbing and heating. They allowed me to come behind the register for my purchase. It was smooth and easy, and I was able to pick up exactly what I needed right around the corner from my place. Love it.”
“I love their grape seed compost. And I could get it by the bag!!! Been coming here for years and it's really great for all it's soils. But the grape seed is seasonal. Highly recommend it”
7AM - 4:30PM
351 40th St, Oakland“For over 15 years, this spot has been my go-to for construction materials and lumber. The folks at the counter and out in the yard, familiar faces for years, all delivering good customer service. They handle special orders if they don't have the lumber in stock, and it's always a pleasure catching up with the crew on every trip for my remodeling business This place is the real deal.”
“Amazing customer service by Jeff, he saved me hundreds of dollars in car repairs with his suggestions on how to get paint and scratches off my car and he even showed me how to use the products on my car. Thanks Jeff ?”