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“I needed to overnight some paperwork and ended up at this location. I'm so glad that I did! Parking was super easy, the gentleman at the window was super helpful and warm and friendly. We just don't get a lot of that these days and it was appreciated. This would definitely be my go-to location if I weren't about to bail out of the state.”
“I have been to 4 post office locations in the city of Pasadena CA. This one by far has the most friendliest and helpful staff out of all the locations I have been to! Seriously, I have received attitude and even hostility at 2 of the 3 other post office locations that I have done business at. If you need to do any business with the USPS in the city of Pasadena CA, this is the location you want to go to!”
“junior was super helpful and kind! took care of all the customers quickly. a good post office experience and they have a big drop box for pre-labeled packages. super easy!”
“I gave 5 Stars because of 'Precious' who works at this Post office branch location. where Customer Service is seriously lacking. I like to observe who I come in contact with and how that person interacts with me when my day is tough and customer service day is tough too. Every week there is only one person at the service window/desk and the line is long, long, long. Precious listens patiently to each customer’s concerns, and snarky/bad attitudes towards her. She reply's with respect, showing human kindness , care and concern. She needs to be recognized!!! PRECIOUS shows the three Rs in Professionalism. It's people like Precious we need MORE of. I hope she becomes supervisor one day if that’s her desire.
Thank you US Postal Service so much for having Precious on your team!!! It’s people like her is so rare.
Thank you”
“Annoosh saved my trip here. She manually entered the tracking number and I got my receipt. The male worker just wanted to send me away. But she saved the day!!Experienced, kind, CAN DO workers are worth their weight in gold for a n y company!”
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“I was dreading going to the post office as I had to take care of some unpleasant matters, but Emidio made the process smooth and was very polite. Not to mention how beautiful the building is.”