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“Worked with Michael to find the best mortgage rate when buying our home. Michael was quick and responsive to questions and concerns and made the process very easy. Highly recommend”
“Preston Howard and Rose City Realty Finance worked hard, quickly, and effectively spearheading a recent probate/estate financing. Professional in every way; trustworthy and reliable at every step. Highly recommended.”
“Vince was beyond great for us. He helped us with a refinance, and it went really smoothly and he got it done really quickly. He was always available for questions. He was professional, kind, and he helped us to be at ease. I would highly recommend him, if you are doing a refi or a home purchase.”
“Barbara made every step of the way super easy!!! She was very diligent throughout the whole process and made my wife and I feel very comfortable through what can be a very stressful situation. Would definitely recommend and come back to her in the future!”
“Pasadena Branch.
Mgmt. Team: Eli Branch Mgr. outstanding. Very professional welcoming. Knowledgeable. Exemplary Leadership with Staff and banking expertise.
Benny, Marissa, Devin, Knarik, Moises Excellent customer service, Trouble shooting. Often times above and beyond to endure customer satisfaction. All welcoming and embrace diversity. Again attributed to leadership and training. All extremrly confident in their capabilities. Valued Team members All.”
“I came in earlier today and met up with my mom to be added to her account. The staff immediately welcomed me as I entered their building. The staff here are professional, kind, and efficient. The place itself is very clean and organized. I want to give a special thank you to Jesus who helped us today. I liked how he got straight to the point and got my mom and I out in a timely matter. Parking: There is a parking structure to park it. Chase validates up to 2 hours. Restroom: There is no public restrooms Staff: Attentive & Efficient”
“I am very grateful to Sussi for the work she did for me. All my queries were resolved off in the most professional way. Very good and competent worker. I'm glad there are people like her. I feel I made the right choice by start using your bank. Thank you for your services.”
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“I'll save you the time, just give Arin a call. I'm not religious but if Arin was reincarnated as a Grocery Item, he'd be a block of butter. He made the buying our first home BUTTERY smooth. Once upon a time, my partner and I pulled a Sisyphus, aka an uphill battle. We thought we'd by a house without a buyer's agent but needed preapprovals to kick off the house hunting process. Cue Arin's arrival on stage. He helped us tremendously on holistic house buying process and house hunting by explaining basically everything, even though they deviated from his primarily mortgage/financing related duties. I'll keep the rest of this story brief. We did end up getting a buyers agent and made an aggressive offer of a 21 day close on a house, which Arin handled faster than our Escrow could process the documents :) Fast forward to the future and Arin got us through the finish line. We really couldn't have done it without him. We took comfort in him being so on top of things and responding to messages incredibly quickly. Overall, Arin excels in customer service. I'm telling you, if you want a well oiled closing machine, just pick up the phone and call Arin.”