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“The sales agent frank martinez was very helpful offering what we need. Also the store manager is very helpful, definitely will coming back when we need kitchen appliances, affordable prices and excellent customer service..”
“Amin was great to deal with. He quoted us a very fair price right away and the project was completed very quickly. We will definitely be returning to Prestige for future projects!”
“Everyone was very helpful and knowledgeable. I had questions about faucet parts and they gave me detailed instructions to solve the problem. I use them for all of our bathroom remodel.”
“Update: The Snyder Diamond team reached out to me following my earlier review. I spoke with the manager, he reviewed the file history, and ultimately understood how the mixup occurred. He agreed to exchange the product for something that would work for my project, and the new fridge was received within a few weeks. The manager and associate I worked with took care of things quickly, and I really appreciate the follow up and their efforts to get this resolved.”
“So, after complaining about having to fix the hole that was drilled without any thought....Barbeques Galore offered me a refund of the installation fee. Review has therefore been updated. At least their customer service is good.”
“I needed a special fittings for a Watson valve on a water heater, and Hector took the extra time to find the parts back in the office. In addition, he answered all my questions on how to properly install the fittings and the supplies I would need. As a homeowner, it is a great resource to have a plumbing supply store that will spend the extra time a non-plumbing professional needs to do the job right.”
“I spend thousands of dollars yearly utilizing Home Depot purchases to maintain my real estate investments. Furthermore, the customer service is top-notch. However, my most recent interaction with Alyssa, a manager, could have been better. I just found a $52 item purchased one year ago that was not opened. I attempted to return it today, and it was denied. Alyssa's defensive posturing did not insure me as a customer, and she led me to believe logging on to The Retail Equation (TRE) website would clarify why my return was denied and that the site would ensure me of receiving store credit for the purchased item. That was not the case; there was no human being to discuss customer concerns. Their "return items" section 1-800 number had only four options: 1. major appliances, 2, new orders/online purchases, 3. local Home Depot questions, and 4, local Home Depot credit card purchases. No exclusive phone number is explicitly designated for refunds, questions, concerns, or contingencies. I'm glad they are not the only option in town, and if this problem is not resolved equitably, I have other choices.”
Appliances
Appliances
Appliances
Appliances
Appliances
Appliances
Appliances
Appliances
“I recently brought my TriStar vacuum to Pasadena Vacuum and Sewing for repairs, and I had a great experience. Robert, the owner, was a pleasure to work with. He quickly diagnosed the issues and got my vacuum working properly again. In fact, it’s performing even better now thanks to Robert’s maintenance recommendations. Thank you, Robert!”