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“I needed to refund a spoiled money order. The Anaheim St office staff was mean and told me they won't do it. Here they did it quickly and they were super nice. If you live in Long Beach use this office!”
“Small but appears efficient. Has a self service kiosk. Located in a shopping center so parking is plentiful. I prefer this over a tiny lot and having to worry about finding parking.”
“Shout out to Ms Renita!
Thank you for your help today (08/16/24).
Positive attitude, approachable, knowledgeable and very helpful.
I wish there's more like you. You have no idea how much you cheered me up today. Thank you.”
“The gentleman who helped us, Noel, was kind, understanding, and very accommodating of our needs and questions about our passport applications. He guided us throughout the process and explained everything! It was such a smooth process. Thank you Noel!”
“First time coming to this location. Was in the area and needed to mail off my passport to be renewed as well as take care of other packages. Donovan was the team member who carried out exceptional customer service with detailed mailing options and mail times. He knew I was very new to the mailing options so efficiently took care of my concerns. Donovan was thorough, friendly, had some jokes, and process the task smoothly. There was a line but he took care of the customers with a breeze.”
“I came here with an apt for my kids passport, it was our first time getting passports so going through the process was new to us. We came in and noticed front clerk Alida assisting another man, she sounded friendly and helpful to “him”. After we went up her tone changed and she definitely made our experience uncomfortable. We didn’t disrespect her in any way we weren’t rude in anyway and we noticed the tone of voice with us vs. her tone of voice with that man. After a few mins another clerk assisted us and he is the only reason why I gave a 4 star. The customer service that she failed he fulfilled. We noticed different interactions with Alida and customers and she picks and chooses who she wants to give good customer service. We even noticed her interaction with one of her co workers and it was very tense. She shouldn’t be in the front unless she treats everyone with respect not only when she feels like it.”
“My postal service is efficient! The employees are customer friendly & informative! Very clean & quite decorative during the holidays! Customers smile & greet the employees respectfully! Our post office is the best & i have frequented a few in in Whittier!”
“Hit or miss with regards to wait times but everyone inside working there is helpful & accommodating. A true neighborhood post office with employees who haven't been dulled by the grind.”
“Typically I loathe going to the Post Office as much as the DMV. Today however I had the most pleasant experience and here are the reasons why. 1. Parking was readily available ( This post office has a good amount of spaces and there is residential parking available as well. 2. The line was non-existent ( There might have been one person ahead of me in line. PRO-TIP: If you come before 11:30 the line is smaller, they tend to get busier in the afternoon) 3. Pleasant customer service ( Ms. Lucy was kind, knowledgeable, and helpful. She even double-checked a shipping policy of the receiving address to make sure packages were still being accepted. Thank you Ms. Lucy you're awesome!) I will definitely keep this Post Office in my rotation.”
“I had to do a return and really wasn't prepared. I had the items in a see through bag it came in and the returned label in hand. Anthony offered to pack and label the bag for me. Made my day! THANK YOU!”
“Stopped by this Saturday at around noon and it was a decent size line. Jonathan and Norma (only 2 tellers at the time) took care of all us in timely manner as the line moved along without issues. The people at the post office do a phenomenal job with the customer service. Our local mail carrier does a great job as well. Keep up the good work USPS! ? ?”
“Great Service, Frank Espinosa Passport Clerk assisted us on renewing our family Passports. Had to make multiple trips due to our crazy schedule. Every time I went in Mr Espinoza was pleasant, professional and helpful. Did have to wait because I didn’t make an appointment. While waiting , I observed how professional he attended each person before me. Thank you. Maricruz Zambrano”
“10 times better than the post office on Lincoln. Mail plus more has parking, the post office parking lot is donkeybutt. Mail plus more is fast and easy for live scan, mail, P.O. Box, and (like the name) more. Post office is full of lines, 25 clocked-in employees, but only 1 behind the counter. Go to Mail Plus More and save your time and patience. It's worth it!”
“I had to go into the post office for the first time today and Myra was extremely helpful and friendly!My arm is in a sling and writing is difficult, so she wrote it out for me without even having to ask!I’ll make this my go to post office from now on!”
“They are very active. Packages are processed on a daily basis. Unlike Torrance's, they have a delay of a day or two in processing cheap packages such as First-class .”
“Nice little post office. Small parking lot. Available packaging supplies are inside the lobby. Lines are short when I visit. So you get in and get out, faster than most post offices. This post office is right across the street from South Gate high school. So it wouldn't be a good idea to go during school release times, due to traffic and congestion. Otherwise, this is a great post office for your mailing and shipping needs.”
“This may have been the most pleasant usps visit I've had as of late.I figured going in for passport stuff would be a hassle but no, as long as you have an appointment, and all your paperwork, it is a breeze.The workers are personable, funny, and like family it seems.The entire application process with an appointment took under half an hour.Downstairs, the non-passport section seemed a bit confused about their own self-service machines and the stamps available upstairs.We got a decent amount of cute snowman stamps from the machine much to the employees surprise somehow.”
“I've been shipping items for a year here now and I've never had an issue. I usually go on weekday mornings and I never experience a long line. Everyone has been very helpful.”
“This Place Is actually 1 minute away from my house so when I order something my package comes Last since we’re next to the place or I’m first sometimes it the best”
“Me gusta esta pequeño pero ,muy amables muy eficientes las chicas, yo boy en la tarde cuando salgo de mi trabajo nunca hay gente muy rápido el servicio y con buena atención sobretodo uno de los pocos correos que tienen muy buena manera de tratar a los clientes por que la mayoría de correos tienen un personal muy pésimo hablado de carácter.”
“The customer service representative was nice and helpful. She was patient and answered to my questions. Chose the best option for me. Compared to other locations that I want she had outstanding customer service. I will definitely go back to this post office if I have a chance.”
“I've never had a bad experience at this office. The staff is super friendly! I work weekdays so I've only ever been in on the weekends. The line is always pretty long, but they get through it at a pretty quick pace!”
“Nina is the best!!!! So friendly and so helpful. Went above and beyond to help me even though I showed up late almost at closing.... Yes I was that person! Thanks Nina!!”
“Yesterday, 23Mar2023, I needed to overnight a letter to Austin, TX. I went to the FedEx office on Lakewood Blvd. Fedex wanted $59 for a 1 oz letter. I was shocked at the price. Also, they weren't able to look up my account; they said it no longer existed. I also checked UPS - they wanted $61 for next day and $96 for early morning (8AM) - that's right ninety six dollars!!! I think they've lost their fricken minds. I ended up going to the USPS (post office). They were friendly; almost no waiting. I used Priority Mail Express (1-day). I just checked and my letter was received in Austin by approximately 1100 local time. The charge was $28.75. Hooray for the US post office! Only issue with USPS is that 800 call center/voice prompt system and online system has issues - difficult access and issues with voice prompt system. But overall a very good experience.”
“Standing in line this morning I could hear how caring, thorough, and patient each employee was with the customers. My turn in line gave me Cristen. She is customer focused and detail oriented. Plus, she is so pleasant to talk to. That's why I had to ask her for her name. She is great. Thank you for your time.”
“I like to thank our local postal service workers for always delivering our communities extremely important mail safe and sound. I personally feel Management is doing a great job keeping their employees happy because every time I go I have a pleasure experience and fast service. Thank you all again we truly appreciate your service and hope you may that.”
“Downey post office at Imperial is just great very helpful and friendly great people like Claudia, Chris ,Dan Cribsen, Ana and the big boss Jeanie ,and Sheril ,great staff feeling hanging out with friends always enjoy seeing them all”
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“Not going to lie, I was scared to walk in because of the reviews but the woman who attended me at the passport office was AMAZING! She was informative polite and got things done quick. She was very helpful to other people outside as well. 10/10 recommend”