“My fiance bought me Chanel for my birthday this year. Although we've been together for 13 years he still seems to impress me. I went into the store to exchange my gift for another pair although the one he got me was beautiful, I had my eyes on something else. The girl that was helping us was very helpful. They had a lot of selections of purses and sunglasses. You do have to stand in line as they open the Rope for you to get in and out they don't let too many people in at once. Everyone there was very welcoming and they made our shopping experience nice.”
“Had such an amazing time with our client advisor Andrew! He was patient and knowledgeable about the brand and gave us different options to try on during our visit between jewelry and watches. We knew what we wanted and with some liquid courage and Andrew's amazing service we got the pieces we were eyeing. Thank you Andrew and PA Cartier!”
11AM - 6:30PM
180 El Camino Real suite 155, Palo Alto“I have spent much time at CH Jewelers, not only buying my own Longines watch there, but bringing my son in, who has become a watch aficionado. Gary Ma, I believe the manager there, or at least the watch guru, spent endless time with my teenage son chatting about various fine watches and their various features. He was so kind and generous of his time, which is not universal, I can tell you. My son eventually bought one there. Whenever I have any issue, such as needing a new battery for my quartz one and sometimes to rewind / reset my mechanical automatic watch, he took care of me with the utmost patience, courtesy and professionalism. He also knows tricks about how to get the manual watch working again when others, including jewelers, don’t. He’s a whisperer. Any time we need a new watch or other services, we will always go to Gary first. Thank you Gary!”
“Our experience with Jojo was absolutely wonderful! He was incredibly helpful and genuinely nice, providing exceptional customer service throughout. He patiently answered all our questions and guided us in making the best choices. We had a great time chatting with him, which made the whole experience even more enjoyable. We truly appreciate all his help!”
“I recently had the pleasure of visiting Shreve and was thoroughly impressed by the entire experience. From the moment I walked in, Brandon was attentive and welcoming. He patiently guided me through the various collections, taking the time to understand my preferences and needs. His knowledge of the different models and their features was impressive, and he provided valuable insights that helped me make an informed decision. Brandon did a fantastic job showcasing their exquisite range of watches.
What stood out the most was Brandon's patience and professionalism. He answered all my questions with a smile and never made me feel rushed, even though I took my time to decide. His passion for watches and dedication to customer satisfaction were evident throughout the entire process.
Additionally, the manager Thor was also incredibly helpful and ensured that my visit was enjoyable. His leadership was evident in the smooth operation of the store and the excellent service provided by the staff.
Thanks to Brandon's outstanding service and Thor's management, I left Shreve with a watch that I absolutely love. If you're in the market for a new timepiece, I highly recommend visiting Shreve and asking for Brandon. You won't be disappointed!”