“Top tier service! Vanessa was amazing, helpful, and friendly. She was accommodating with all the items we tried in and wanted to see. We didn't feel rushed at all. I won't lie, it was my first time in Cartier and I was a little intimidated and nervous but we were greeted with a huge warm smile from Vanessa. She offered us drinks as soon as we walked in, I had champagne and my friend had sparkling water. She wasn't pushy about anything and just let us enjoy our time. The selection this location has was vast. The store is very well maintained and smells great when you walk in. All the staff was friendly. Vanessa even made us matching friendship bracelets! We were the only ones in there so we got all the attention. Such a great day!”
“Brian went above and beyond 3 weeks ago in helping me get new iPhone thru AC ... coordinated with Hillsdale apple store to verify stock and was kind thru entire process...I'll drive across bay to go here
Saved big time.. old iphone was totally dead and was workday ... very thankful ?”
11AM - 6:30PM
180 El Camino Real suite 155, Palo Alto
Watches
“Went in with my family. Gary the store manager was very patient and showed my wife and I several JLC watches. We also looked at other watch brands like Omega (for my son) and discussed jewelry manufacturers like JB star and Kwiat the store offers. We have an anniversary coming up. Although we didn't buy anything today I will be returning to the store for future purchases.”
“Visit this location for a quick buy and definitely worked out perfectly. it was not busy at all and was in and out with a small gift. Staff was friendly and helpful”
“I wanted to write this review solely based on Zoey as she has been the best Rolex SA I have met. I had dealt with most local AD's and have had the best experience with Shreve and Co. She will take the time to build a wish list with you in order to achieve the watch of your dreams! Just please don't ask for a Panda.. as I've been waiting patiently. ;)”