Sporting Goods in Palo Alto, CA

“Patagonia products are durable, stylish, and environmentally friendly, making them one of my favorites.

Their customer service is equally commendable, characterized by promptness and a genuine desire to help. The team is knowledgeable and eager to ensure every customer is satisfied with their purchase.

Patagonia's commitment to sustainability and excellent service truly sets them apart in the industry. Highly recommended!”

“Amazing customer service!! All staff very knowledgeable of their products. 2 staff personally helped size our feet. Very fast, excellent and helpful service!! And the most comfortable steel-toe shoes I've ever worn!! (Compared to industry-leading brands like Wolverines) also they are PFAs-free! (Chemical free!!)”

“I am so impressed by how the owner of this store takes care of her customers. She spent a lot of time with my boys to explain them why certain strings are better for them and how to select tennis equipment according to individual needs. We were visiting from SLC, utah and stumbled upon this store and left with an amazing experience. She gave my boys a crazy deal on tennis bag and I am grateful for such kind people who are not just about business and money but experience and teaching. Highly recommend this place.”

“Vuori is one of luxury activewears competing with other two brands in Stanford shopping center. Cannot say whose product quality is the best, but definitely Vuori’s sales associate is on the top in terms of customer services.I visited Vuori several times. The staff is always friendly, showed willing to help, but not aggressive and pushy. One of the recent visits, I tried to find an item that’s sold out from online. I showed the item to one of the staff Noah. There was no inventory at store as expected. However, Noah was going beyond and called both Santana Row and SF stores. Eventually I am able to get the item which I didn’t hold much hope before visiting. Kudos Noah!Afterall, Vuori’s DreamKnits is super comfortable and definitely will go back to purchase more”

“I had a truly outstanding experience at this location, thanks to the exceptional team. Bryanna, Tami, and Roberto were incredibly patient and dedicated, working with me for hours without showing any sign of impatience, even through their lunch breaks. Their professionalism and kindness made all the difference. I wholeheartedly recommend this store; I’m confident you’ll enjoy the same wonderful service. Thank you once again, Bryanna, Tami, and Roberto!”

“The Athleta in Palo Alto is my go-to shop for athleisure clothing. As much as I appreciate the convenience of online shopping, I love being able to try things on in store when I'm not sure about a style or I'm not sure about the sizing of something. The store is always very clean and pleasant, and the staff is courteous and helpful.”

“I just brought home a Trek FX 2 Disk Stagger Gen 3 from Summit Bicycles in Palo Alto. Alain was great. He lifted multiple bikes off of an upper rack for me to try out. He let me ride each one. Alain wanted to make sure that I was getting the bike that felt just right to me. He was so knowledgeable, patient and friendly. I bought it around 4:30 pm on a Monday. I had some things I wanted added to the bike and I wanted different tires. Alain told me the bike would be ready the next day, Tuesday, in the afternoon. I told him the traffic would be terrible in the afternoon and that Wednesday morning would be fine with me. He surprised me and got the bike ready for pickup on Tuesday at 11:30 am. Such fantastic customer service! I couldn't be happier. I would really recommend Summit Bicycles in Palo Alto.”

“I’m so glad I ran into this store! I’ve had a long-term knee pain from martial arts. I shared the issue with store associates who quickly proceeded to introduce me to Theragun. The newest model had a $599 price tag but I was able to pick up a smaller model Prime for $199.

Theragun is a percussion therapy device that uses rapid and repetitive movements to target specific areas of the body. It delivers deep muscle treatment that helps to alleviate pain, reduce muscle tension, and improve overall mobility. It also helps to reduce inflammation and increase flexibility in the knee area. I can’t wait for start using it!

In addition to the Thera gun, Therabody offers a range of other products that are specifically designed to enhance wellness and recovery.”

“? Visited Victoria's Secret and had an amazing experience! The staff were incredibly friendly and helpful, making my shopping trip enjoyable. The Bombshell perfume is an absolute gem - the scent is captivating and long-lasting. The clothing collection is stylish and comfortable. Overall, a fantastic store with top-notch products and a welcoming atmosphere! ?️?”

“A well-managed Arc’teryx store with attentive service. One of the few stores to carry Veilance pieces. There always seem to be attractive and sparse displays but many more sizes in the back.

A pleasant shopping experience. The most comfortable, lightweight and functional outdoor clothing I’ve found.

The Veilance line is appropriate for urban wear, with Japanese styling. Often simple and oversized, occasionally elegant, always without a logo.

The manager helped us recently, and she was simply excellent.”

“I came in today (about 11) and the two girls working the dressing rooms were so incredibly helpful. I was going back and forth on finding new leggings for running and came out with a good amount of options and brand education. One even went out of her way to make my buy back process streamlined and amazing!”