I had a very positive experience here worth sharing! Genesis went above and beyond for me when she did not have to - after a bad customer service situation at another store. Very appreciated! Not to mention the clothes are great quality and super cute!
January 2020
Non-existent customer support for online purchases and returns. You have to email some weird zendesk, then wait weeks for them to get back to you, and even then they issue an incorrect refund. I strongly advise people to steer clear of buying anything from Splendid.com.
December 2019
I ordered leggings from the on line store. It said delivery would be in 5-7 business days. I still have not received them after 15 days. I sent three emails to their customer service and finally got a response that they can't help. I love the product but will never order from their online store.