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“The workers here were very helpful when the systems were a little slow. They provided good advice for me to return a warranty claim without having to pay for anything.”
“I Needed to ship a complicated package and Reuben was majorly helpful. Amazing customer service and professionalism. I’d like to request he get a raise because Employees like Reuben are very hard to come by these days!!I will be returning to this location!”
“The drop location is inside Walgreens, at their photo center. The employee promptly recognized and accepted my package, scanned it, confirmed it is a new address label and offered me to receive a receipt via email or text. Courteous and efficient.”
Open 24 hours
4020 Fabian Way Suite - 300, Palo Alto
Shipping Centers
“Awesome service. I called the day before for pickup at 10 am. They were very prompt and great communications! Imtiaz let me know every step of the way and prompt delivery.”
9:30AM - 5:30PM
2625 Middlefield Rd, Palo Alto
Shipping Centers
“Had a recent easy-peasy Amazon return drop-off. In and out in less than a minute. Plus they handle my Chairish Drop-Off-and-Go orders. These take a bit more time, but they get the job done and the items (often large and/or breakable) arrive in perfect condition.”
“Efficient, professional, patient, and respectful service every time -- I've never had any issues at this post office and would highly recommend this USPS location & the team!”
“Albert goes above and beyond!
I fully entrust and can rely on the team at this store. Albert goes above and beyond to ensure myself and other customers are taken care of and when there is an issue he is attentive and follows up and takes care of business in a professional and sincere manner. UPS should be proud to have such high caliber representatives such as Albert who is the face of the company on the ground floor smiling and staying as long as necessary to complete the task despite unlikely being compensated for the additional time without hesitation or complaint. Thank you Albert for all you do!”
“Came here to mail something across the country. The post office is tucked away in building 6 and you have to enter through a back entrance. Luckily I had asked another employee where to go and gave me a tip that it was in a building that looked like it wasn't open (haha). Once I was in the building, the signs were super helpful. The post office itself was small but it had everything you needed. The woman working there, Thu, was super helpful and even helped me figure out what box to use in order to save the most money. She even helped me with packaging too. Overall great service and I'm glad I am close to here for any mailing needs. Avoids the usual long lines for sure. FYI: there are no self kiosks so you will need to wait. However, it doesn't seem like a very busy office to begin with.”
“Fast service, courteous staff, clean store containing a self service kiosk proving a convenient alternative to the full service counter. I was in and out within two minutes, even though I was third in line.”
“I have received very good service here. First, the person who mailed my package received me with such positive energy. Second, he safely stored my dad’s passport that I left in a copy machine, I was just able to securely receive it. The other girl today who helped was also so courteous.”
“This company has the best, easiest to use automation software I’ve found. I used a couple others and they were not so automated. With teapplix I can print hundreds of labels per day in about 30 minutes where competitors I’ve used it would have still taken me all day. Customer service is pretty good over all. It’s occasionally hard to get someone on the phone but more than not you will get someone on the first call. I have been using this service for about 7 years now and have no desire to ever change. I’ll be with teapplix for many more years to come.”
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“Always above and beyond the call of duty!
I live nearby and have been using the shop for years.
Always friendly, fast, highly professional.
And recently they helped me save $2000+ on an international shipment, which involved repackaging a giant box into three smaller boxes, all done quickly by on premises.
Highly recommended!”