Tony at the front desk is one of the best customer service managers I’ve had a hotel. Very patient and accommodating.
January 2024
Great hotel, nice bar, very walkable to Palo Alto. At check-in Ken was super helpful and willing to take time and explain where things are and answer questions. Will definitely stay here again!
January 2024
Huge thanks to Tony for the very warm welcome and absolutely great service at front desk. They value loyal customers and are masters of hospitality.
Property Amenities: Multilingual staff, Breakfast available (surcharge), Elevator/lift, Express check-out, Shopping on site, Safe-deposit box at front desk, Garden, Porter/bellhop, Laundry facilities, Bar/lounge, 24-hour business center, Health club, 24-hour front desk, Restaurant, ATM/banking, Limo or Town Car service available, Concierge services, Gift shops or newsstand, Luggage storage, Dry cleaning/laundry service
