“I had a great experience working with Johan and Lillian at Up2u Print! They helped me turn around a large vinyl banner in record time (before the quoted pickup date!) and were communicative about the timeline, cost, and specifications. They made a great impression on my colleague who picked up the order, and we're grateful to have such a reliable printer in the community.”
“Great service! Very affordable and very swift. The customer service is great and the people working there are extremely friendly and helpful. Best print shop in the peninsula.”
“The workers here were very helpful when the systems were a little slow. They provided good advice for me to return a warranty claim without having to pay for anything.”
9AM - 6PM
3000 El Camino Real Suite 110, Palo Alto“I Needed to ship a complicated package and Reuben was majorly helpful. Amazing customer service and professionalism. I’d like to request he get a raise because Employees like Reuben are very hard to come by these days!!I will be returning to this location!”
“The drop location is inside Walgreens, at their photo center. The employee promptly recognized and accepted my package, scanned it, confirmed it is a new address label and offered me to receive a receipt via email or text. Courteous and efficient.”
8:30AM - 6:30PM
2625 Middlefield Rd, Palo Alto“Had a recent easy-peasy Amazon return drop-off. In and out in less than a minute. Plus they handle my Chairish Drop-Off-and-Go orders. These take a bit more time, but they get the job done and the items (often large and/or breakable) arrive in perfect condition.”
“Albert goes above and beyond!
I fully entrust and can rely on the team at this store. Albert goes above and beyond to ensure myself and other customers are taken care of and when there is an issue he is attentive and follows up and takes care of business in a professional and sincere manner. UPS should be proud to have such high caliber representatives such as Albert who is the face of the company on the ground floor smiling and staying as long as necessary to complete the task despite unlikely being compensated for the additional time without hesitation or complaint. Thank you Albert for all you do!”
“I have received very good service here. First, the person who mailed my package received me with such positive energy. Second, he safely stored my dad’s passport that I left in a copy machine, I was just able to securely receive it. The other girl today who helped was also so courteous.”
“PIP Palo Alto has done a truly excellent job for our choir, over the 12+ years I've been in charge of placing orders for our scores. They've delivered promptly, have easily accommodated changes or updates, and been good at communication.On our most recent order, I found a few small page-layout mistakes in their printing - a first for us. They apologized for the mistakes, and responded quickly to produce corrected versions the next day. They did this at no cost, and it greatly helped us, in time for our upcoming initial rehearsal. I share this as a positive example of their excellent customer responsiveness, and dedication to the high standards.”