Jewelry Stores in Palo Alto, CA

16 locations found near Palo Alto

“I recently had the pleasure of visiting Shreve and was thoroughly impressed by the entire experience. From the moment I walked in, Brandon was attentive and welcoming. He patiently guided me through the various collections, taking the time to understand my preferences and needs. His knowledge of the different models and their features was impressive, and he provided valuable insights that helped me make an informed decision. Brandon did a fantastic job showcasing their exquisite range of watches.

What stood out the most was Brandon's patience and professionalism. He answered all my questions with a smile and never made me feel rushed, even though I took my time to decide. His passion for watches and dedication to customer satisfaction were evident throughout the entire process.

Additionally, the manager Thor was also incredibly helpful and ensured that my visit was enjoyable. His leadership was evident in the smooth operation of the store and the excellent service provided by the staff.

Thanks to Brandon's outstanding service and Thor's management, I left Shreve with a watch that I absolutely love. If you're in the market for a new timepiece, I highly recommend visiting Shreve and asking for Brandon. You won't be disappointed!”

4.7 Superb311 Reviews

“They have a machine on hand that will test the composition of metal jewelry (which also tests for heavy metals) very pleasant and great service! Highly recommend for any appraisal needs!”

4.6 Superb84 Reviews

“The service at Arnoldi Jewelers is fantastic. Luigi is a friendly and honest man. I came to him with an odd request: my iPad (computer) was broken and the power button was stuck. First, I went to the Apple Store, but they could not repair it. However, Luigi was able to fix the button using his amazing skills. I will definitely return in the future to buy some jewelry.”

4.7 Superb39 Reviews

“Found this place today while walking around and this is such an amazing shop. Beautiful handmade items and my dad and I purchased alot from here. Very sweet people work here and I highly recommend!!!”

5 Superb40 Reviews

“I was pleasantly surprised by the options here as far as womens clothing goes. Sophisticated yet also more fun styles as well; I felt like the sales associate really knew what I was looking for without even having to ask”

5 Superb14 Reviews

“They are very courteous and the pieces they sell are of high quality! I’ve been there for 2 occasions and they are very nice and make you feel free to decide your purchase! I definitely recommend!”

4.2 Good89 Reviews

“Beautiful, hand-crafted, unique jewelry! We came in hoping to buy something special, and the staff was really professional. Very patient and respectful of our budget. I ended up buying a pair of earrings and they were even able to customize it for me by adding pearls! Would recommend.”

4.6 Superb35 Reviews

“Javier, the manager, was extremely helpful and provided amazing customer service by assisting with an exchange. Daniela and Katherine were extremely helpful and patient while helping my mom and I pick out new charms and bracelets. A pleasant customer service experience overall!”

3.6 Good9 Reviews

“Dearest Brighton and Tally Sergina,I want to express my heartfelt thanks to Tally Sergina for the highest quality service that I have ever experienced.Being in customer service or 45 years I can seriously say I have never ever meet a more professional, caring, honest, smart, extremely knowledgable, hard working, multitasking and customer service manager as “Tally Sergina”! She never stopped asking me questions and showing me products to suite my needs. Tally was never pushy and on point for a successful sale and experience. Tally is one of the best and exceptional sales managers I have ever had the pleasure to meet in my life! More Tally's for Brighton Please! Thank you whole heartily Brighton!Sincerely,Yvette ThomaSan Bruno, CA”

3.3 Good30 Reviews

“I had a really great experience here. the girl helping me was so professional and had a great eye for what necklace combos were most aesthetically pleasing. she helped me pick out the cutest necklaces”

3.2 Average16 Reviews

“My fiance bought me Chanel for my birthday this year. Although we've been together for 13 years he still seems to impress me. I went into the store to exchange my gift for another pair although the one he got me was beautiful, I had my eyes on something else. The girl that was helping us was very helpful. They had a lot of selections of purses and sunglasses. You do have to stand in line as they open the Rope for you to get in and out they don't let too many people in at once. Everyone there was very welcoming and they made our shopping experience nice.”

3.6 Good24 Reviews

“Grace Davis provided some of the best customer service I've experienced in the last 5 years in any industry. Her attention to detail, quick response times and knowledge provided were huge reasons in why I ended up buying from Brilliant Earth as a whole. Recommend working with her hands down.There are some confusing parts about the process though: multiple different sales reps throughout the process (and not always at the same location, I live in DC), you only ever get directed to their call center rather than location specific.”

3.7 Good57 Reviews

“Had such an amazing time with our client advisor Andrew! He was patient and knowledgeable about the brand and gave us different options to try on during our visit between jewelry and watches. We knew what we wanted and with some liquid courage and Andrew's amazing service we got the pieces we were eyeing. Thank you Andrew and PA Cartier!”

3.6 Good129 Reviews

“Kristy Chow helped us today. It was a wonderful experience. She was very friendly, knowledgeable, and attentive. She communicated transparently and with care. She acted quickly without making us feel rushed. All for a $300 exchange. Highly recommended!”

3.5 Good126 Reviews

“Yao was kind, courteous and very helpful in appraising my Sapphire stone. I was pleased with the quoted price and the transaction to forward funds to my bank was fast and easy.”

2.5 Average10 Reviews

“I have spent much time at CH Jewelers, not only buying my own Longines watch there, but bringing my son in, who has become a watch aficionado. Gary Ma, I believe the manager there, or at least the watch guru, spent endless time with my teenage son chatting about various fine watches and their various features. He was so kind and generous of his time, which is not universal, I can tell you. My son eventually bought one there. Whenever I have any issue, such as needing a new battery for my quartz one and sometimes to rewind / reset my mechanical automatic watch, he took care of me with the utmost patience, courtesy and professionalism. He also knows tricks about how to get the manual watch working again when others, including jewelers, don’t. He’s a whisperer. Any time we need a new watch or other services, we will always go to Gary first. Thank you Gary!”

3.3 Good57 Reviews