10AM - 7PM
379 Stanford Shopping Center, Palo Alto“I took my elderly mother with me to pick up her exciting new Airpod Pro 2 which are going to have a new clinical grade hearing aid function for the first time. My mother's increasingly worse hearing problems have greatly decreased her quality of life and well being so I'm so excited and thankful that Apple has added this life changing feature. I hope it works when the firmware gets rolled out soon!
I am here to thank Apple and encourage them to continue creating these solutions that help improve quality of life for so many, but I'm also here to equally say how wonderful the Apple employee named Kaho was to me and my mother. Kaho was helping us pair the new Airpods but as I suspected they would cause problems, my mother's old ipad and old iphone were not making that simple. Not only did Kaho and Jeff solve our pairing issues but they made the experience truly wonderful. Kaho turned out to be Japanese like me and my mother and switched to Japanese for my mom who does not understand English very well and Kaho instinctively talked loud enough as well for my mother to hear her and talking to Kaho made my mother smile. Most people ignore people who can't hear and will talk to the one who can, but Kaho went out of her way to engage in conversation with my mother. Kaho was truly a Godsend to us! Jeff was also incredible and while Kaho had to help others, he filled in seamlessly and they successfully got the new Airpods connected for us while also being very pleasant. Now we just can't wait for the new hearing aid firmware to be released in a few days hopefully!”
8AM - 7PM
472 E El Camino Real, Sunnyvale“I had a great experience. I don’t know much about computers so Clickaway has always been a life saver for me. The tech at the store helped me get a new laptop when mine died, they transferred all the information and came to my house to setup my printer. A couple of weeks later I had problem printing and Jose came within the hour to fix the problem at no charge because of warranty. Their attitude is “we are here to help”. I was happy with the quick service, the attitude and their knowledge. Thank you Sunnyvale Clickaway.”
“I've used ClickAway for a few years and every time I need some help they are on time, affordable, very nice to work with and resolve my problem in a timely way.”
“Three floors in totalThere is a restaurant, resting area, and bookstore on the second floor.The first floor mainly contains chairs, clothes and most souvenirs.In the basement are children’s clothing, toys, and some stationery”
“Love everything about Apple’s visitor center!????? This visitor center is THE PERFECT combination of Zen and Biz vibes that make Apple products and technology mindfully artistic!!!!???”
10AM - 6PM
5990 Mowry Ave, Newark“Amazing service! 10 out of 10. I came in because I had some missing screws on my laptop, the gentleman behind the desk helped me find the screws and even put them in for me! Can’t recommend this place enough! If you need anything with your computers or electronic needs, definitely check out the store!”
“I have come here 4th time in the past and today is the 5th time I have come here. Very trustworthy and best in the computer tech business.
1. Extremely knwoledagble: Based on my interactions with him on various types of computers and laptops....and different topics, I can safely say he knows all kinds of models , different components etc. I myself have background on electronics and computers....and go to him for his best advice.
2. Owner understand the needs of the customer. Most importantly, he is aware that there are other options for customer and how he can give better options in providing best offer in terms of quality of service,components, pricing or service,
3. You can buy pretty much anything around computers,..say memory extensions, cpu, GPU chnage, data recovery, chassis issue.....that tells you the breadth of thingsthat are possible
I recommend him without any reservations.”
10:00 AM - 7:00 PM
Cupertino“From what I remember, they offer various pieces of one of a kind, limited edition, Apple merchandise that can't be purchased anywhere else in the entire world, such as hats, Apple t-Shirts, card games, carrying bags, post cards, baby clothes, and you can also get a selection of keychains in the form of AirTag (but these can be found at any Apple Store). The selection at this Apple Store changes frequently and once an item is gone, you can never get it again. There is also something for everybody's price range here!You can also visit the Infinite Loop Apple Campus (and I totally suggest this for anybody visiting the Silicon Valley area of CA), where you can find a (nearly) entirely different selection of pieces of one of a kind, limited edition, Apple merchandise, that can't be purchased anywhere else in the entire world, such as notebooks, pens, coffee cups, t-shirts, etc. Just be careful not to ever depend on finding one particular piece of merchandise, at either of these locations, as their selection changes from time to time, and stock of certain items can run low, especially during the holiday season... this is especially true regarding t-shirt sizes!Definitely check out the Infinite Loop Campus Apple Store you are in the area and you have the time! Steve Jobs literally walked around Infinite Loop Apple Campus, it's that iconic! That and you can actually walk on The Infinite Loop Apple campus and check it out up close! From what I remember, only Apple employees are permitted to be on the new Apple Park Campus. That being said, it's a must see to visit both of the Apple Campuses, if you are an Apple fan and you are visiting the Silicon Valley area! The team at the Apple Park Visitors Center is carefully selected with their knowledge of Apple as a company, their knowledge about Apple products, and their knowledge of Steve Jobs in mind, not to mention their excellent customer service skills, so you won't be disappointed by visiting the Apple Park Visitor's Center, trust me!”
10AM - 8PM
1127 Industrial Rd, San Carlos“Best Buy reps always seem to be well informed and know the products. I've even had one volunteer to look for a price match form me.
Now THATS CUSTOMER SERVICE.”
“One of my go to places for electronics, entertainment, and appliances. Only 15 day return policy for non paying members. They're getting rid of all movie media (DVD, Blu-ray, 4K discs).”
“Our experience with Jojo was absolutely wonderful! He was incredibly helpful and genuinely nice, providing exceptional customer service throughout. He patiently answered all our questions and guided us in making the best choices. We had a great time chatting with him, which made the whole experience even more enjoyable. We truly appreciate all his help!”