Department Stores in Pacoima, CA

3 locations found near Pacoima
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“I bought gift cards at the Northridge store. When trying to upload onto my app it said balance was 0 . Customer service on the phone was little to no help. Jerson came to the rescue. He was able to call in and get me to the customer service for gift cards . I didn't get a resolution . They are escalating the case but his customer service was Top Tier . He was kind and understanding that it was an upsetting situation for us . Other employees did tell us this is a common occurrence with gift cards showing 0 balance . That in itself is questionable as to why knowing that Target as a corporation would continue to sell gift cards . But that's not what this review is about Thank You Jerson for doing as much as you could for us with a kind and positive attitude. It truly does make a difference .”

3.3 Good19 Reviews

“I bought gift cards at the Northridge store. When trying to upload onto my app it said balance was 0 . Customer service on the phone was little to no help. Jerson came to the rescue. He was able to call in and get me to the customer service for gift cards . I didn't get a resolution . They are escalating the case but his customer service was Top Tier . He was kind and understanding that it was an upsetting situation for us . Other employees did tell us this is a common occurrence with gift cards showing 0 balance . That in itself is questionable as to why knowing that Target as a corporation would continue to sell gift cards . But that's not what this review is about Thank You Jerson for doing as much as you could for us with a kind and positive attitude. It truly does make a difference .”

3 Average55 Reviews

“I bought gift cards at the Northridge store. When trying to upload onto my app it said balance was 0 . Customer service on the phone was little to no help. Jerson came to the rescue. He was able to call in and get me to the customer service for gift cards . I didn't get a resolution . They are escalating the case but his customer service was Top Tier . He was kind and understanding that it was an upsetting situation for us . Other employees did tell us this is a common occurrence with gift cards showing 0 balance . That in itself is questionable as to why knowing that Target as a corporation would continue to sell gift cards . But that's not what this review is about Thank You Jerson for doing as much as you could for us with a kind and positive attitude. It truly does make a difference .”

2.5 Average10 Reviews

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