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August 2023
This company is the best! As usual, the awesome staff at Okuma came through and fixed my Makaira 16. Everyone there is a perfect example of what customer service is all about. Kevin and Sherie were so helpful and kind and a pleasure to deal with. Thanks again Okuma!
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August 2023
I recently had and issue with my new Okuma rod, there customer service was so on point and helpful!! Problem fixed in days! Thanks so much Kevin Christian!!
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April 2023
Awesome customer service!!! I snapped a bail arm on my ice fishing reel. I sent customer service a picture and model number and they shipped me out a replacement part the next day. Rare to find such hassle free customer service like this these days. I won’t hesitate to buy another product from Okuma.