September 2024
My pick up time was 9PM but I arrived at 10PM. Naomi, the representive changed my pick up time to 10PM and return time to 10PM. She didn't have to do it, but she did gave me an extra hour to drive it back from my Las Vegas trip.
August 2024
The car was not ready—we waited 15 minutes in line and another 15 minutes for it to be ready. The service was friendly, and the cost was very reasonable compared to other companies. Don't forget to get California Toll coverage!
August 2024
Employee in the counter need to be train, first time using dollar rent car but worst, just to handle one customer take 20 minutes doesn’t have common sense the line is already long, employee take time
