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“I have been coming to CUSOCAL Ontario Branch since 2000. The whole entire staff always go the extra mile when it comes to customer service. Thank you so much for all your do I truly appreciate you all.”
“A trusted partner for decades. They've treated us fairly and honorably. As a business bank, they do a decent job of following through with any issues we've brought up. The only improvement I recommend, wish they had better interest rates on the savings and checking accounts. Overall CBB is a bank I trust.”
“Frank and all his associates are awesome they remember you when you walk in you don't have to show ID once they know you and there is very rarely a line so we get right in do what we have to do and get out great Bank great atmosphere nice people. This is the way banking should be glad I changed over.”
“Called regarding a Zelle transfer not showing on my account. The representative who took my call was very cordial, polite, respectful, and very knowledgeable. She went beyond the customer service I was calling in regards and provided excellent additional information I had been wanting to inquire about. She was patient and took her time explaining it all for me.”
“Member Service Representative, Cece at the Ontario, CA branch definitely earned her five-stars. We visited on Halloween Tuesday, 2023. The office was decorated, as well many employees were in festive costumes. We had what turned out to be somewhat confusing and rather tricky documents that needed to be notarized. Our transaction wasn't initially smooth sailing. We indeed had fits and starts. With Cece's calm and professional demeanor from start to finish, we understood our documents to an even greater extent, signed, dated and had our signatures notarized. The Ontario, CA branch is not our home office. Many kudos to Cece and her manager for their diligence and insistence upon fully understanding our documents before proceeding with the notarization duties. Thank You for providing the same level of service that we've come to expect and receive at our home office. Denise K., Sister and Mother...”
“Walking into the bank was not so great … Samantha had an upsetting face on like she hates her job …. Anyways waited to get seen and luckily a lovely young lady goes by T helped me and was very nice ?”
“Member Service Representative, Cece at the Ontario, CA branch definitely earned her five-stars. We visited on Halloween Tuesday, 2023. The office was decorated, as well many employees were in festive costumes. We had what turned out to be somewhat confusing and rather tricky documents that needed to be notarized. Our transaction wasn't initially smooth sailing. We indeed had fits and starts. With Cece's calm and professional demeanor from start to finish, we understood our documents to an even greater extent, signed, dated and had our signatures notarized. The Ontario, CA branch is not our home office. Many kudos to Cece and her manager for their diligence and insistence upon fully understanding our documents before proceeding with the notarization duties. Thank You for providing the same level of service that we've come to expect and receive at our home office. Denise K., Sister and Mother...”
“Illeana helped me out, I don't have a Wells Fargo account I was there to cash a check and she was amazing! Very talkative and very positive. I am definitely considering coming back to open an account. I loved her personality she was great!”
“Exceptionally knowledgeable staff. The manager, Ken helped me make a deposit very quickly and efficiently. Additionally, he was able to tell me which investment program was best for my level of risk tolerance on the spot without needing to search on his computer like other bank managers. I'd like to thank the professional service that I experienced at this branch.”
“I absolutely love this credit union! The employees are very attentive to my needs. I was able to open up a personal savings, they take the money out of my paycheck with zero hassle. I recently did a refi on my car, I’m so very thankful for UPS Credit union! If you ever get the chance to visit their office ask for Crystal!
I told Crystal what I needed, she gave me a variety of options as well as solutions.”
“"Exceptional Service and Professionalism at Comerica Bank! I recently visited Comerica Bank just minutes before closing time, and I cannot praise their team, particularly representative Larry, enough for their exceptional service. Despite facing technical challenges earlier in the day, Larry promptly attended to my banking needs with unwavering dedication. Utilizing alternative systems, he efficiently assisted me, ensuring that my urgent banking matters were resolved seamlessly. What truly sets Comerica Bank apart is the warmth and professionalism exhibited by their staff. It's evident that they prioritize customer satisfaction, as they seamlessly cater to individual needs with a personalized touch. The familiarity they demonstrate with their clients is impressive, making every interaction feel welcoming and tailored. Overall, my experience at Comerica Bank surpassed expectations. I wholeheartedly recommend this establishment to anyone seeking not just banking services, but a genuine sense of familial care and attention. Thank you, Comerica Bank, for consistently going above and beyond for your customers.”
“The best bank, always excellent customer service. Robert is excellent. During the pandemic US Bank was there for me, have other accounts in different banks but they treat you just like an extra number. The smaller the bank the better.”
“The best bank, always excellent customer service. Robert is excellent. During the pandemic US Bank was there for me, have other accounts in different banks but they treat you just like an extra number. The smaller the bank the better.”
“Went in to order foreign currency since I’m going on an international trip. I had never done it before but the teller was nice and pleasant to converse with! Definitely recommend coming to this location! Very clean and friendly staff”
“My family have been members for at least 30 years. Staff are personable, friendly and very helpful us all. From the administration to loans we’ve had many great experiences. My thanks to Georgina, Jennifer, Maryann, Gloria, Jesse and several more. We appreciate the personal and professional service.”
“Tellers are friendly , even branch manager is friendly. I didn't make appointment to open counts , but they still take us for couple times. Hugely recommend”
“Been banking at this location for years. Everyone is very helpful and friendly. They greet you by your name and are on top of things. Really recommend this location.”
“This isn't my home branch (branch that my accounts were set up in), however, it's close to my office and it's the branch i bank at. Everyone in this branch is super friendly, professional and pleasant to deal with. They go out of their way every time I go there to help me. Special props to Ian Glover (branch manager), Anna, Jackie and all the rest. You guys are great.”
“WARNING to consumers for bank cards; debit... Understand how your chip enabled cards impact your ability to file claims if your funds are stolen through fraud. We used our chip enabled Capital One issued card, at an ATM and our funds were accessed and lost over $1000 through ATM theft. Capital One denied our claim for a refund of stolen funds, the reason being- use of chip enabled card at an ATM that was chip enabled? Doesn't make any sense, theft is theft. And always follow up with a police report too!”
Open 24 hours
3075 S Archibald Ave, Ontario
Banks
“First time here to inquire about opening an Account. Bank is in Ralph's. This place is well organized, clean, and EXCELLENT Customer Service. Waiwee assisted us and very polite professional. Despite it being pretty busy, Waiwee and the Manager helped everyone efficiently”
“Anthony Villanueva was very nice and helpful with all the help I needed. Also we follow him all the way from Corona to Ontario city just to get help from him. I recommended this bank especially with this banker for help. We really like this banker. We are willing to travel all the way here again for his help.”
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“We found Pierre Tawil and his team through our real estate agent. This was our first home buying experience, but we feel very blessed and fortunate. Pierre and Michelle were so helpful. Pierre had the best loan rate we could find, and he was able to get our loan funded very quickly. He was more than willing to share his knowledge and provide us education through this process. He seemed to be ever available and got back to us very quickly on everything also. Great group! Highly recommend!!”