Arrow Towing LLC is a vehicle towing and impounding company that has been praised for its professionalism and responsiveness by the local homeowners associations it serves. Despite the common dislike for such companies, the reviewers acknowledge that the rules and regulations must be respected, even if it means incurring unexpected costs to reclaim one's own property. The company is described as being easy to work with, diligent in following the rules, and having a responsive office. Customers who have had their vehicles towed praise the helpful and accommodating staff, who have gone the extra mile to assist them, even staying late to ensure the vehicle's safe return. While one reviewer was initially upset about the towing, they ultimately acknowledged their own mistake and recognized that the company was not as bad as some reviews had suggested. Overall, the reviews suggest that Arrow Towing LLC is a reliable and customer-focused company that, despite the inherent unpopularity of its services, strives to provide a positive experience for those who must utilize its services.
This towing company was a nightmare to deal with. They took over an hour to arrive, and when they finally showed up, the driver was rude and dismissive. On top of that, they charged me way more than what was quoted on the phone. I would never use them again
August 2025
I recently had the worst experience with this towing company in the Covina, CA 91722 area.
December 2024
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