10AM - 8PM
2401 S Vineyard Ave, Ontario“I recently purchased a Duromax XP15000HXT. It came as promised. I connected a small propaned tank and it started on the 2nd try. After it ran for about 2 hours it began to surge. That was becaused it was cold outside and the propane tank had frozen up. I shut it down and moved it back inside. 3 days later I had decided to finish the break-in period with gasoline until I got larger propane tanks. It tried to start but, immediately stopped. I tried this several times with no luck. I then reconnected the propane tank which naturally had thawed out by then. Same results, it would try to start but, immediately "stumble" and stop and the battery was getting low. I connected a charger to the battery and then I called Duromax service and left a message for them to call me back. While waiting about 20 minutes I decided to go and try it again. Immediately it started and ran on the propane. Then I switched it over to gasoline, waited a few minutes and then I tried again and it immediately started and ran on the gasoline. About 2 hours later I got a call from a representative. After I explained it all he told me that when I change fuels it may take a little time for the electronics to change over. Perhaps I over reacted a little at first but, we have a large Winter storm approaching and most likely we will lose power. Anyway, bottom line is I think it should be put in the instructions or some kind of notice that when the unit is switched from gasoline to propane it may take a little time for the electronics to switch over. However, I am very pleased they returned my call so suddenly.”
10AM - 6PM
5250 Ontario Mills Pkwy Ste 400, Ontario“Pacific Sales (upscale Best Buy) is the only place to go for your appliances & fixtures! Their customer service is unsurpassed! Made a stressful remodel & purchase of house full of appliances easy & stress-free! John was our lead & so appreciated his knowledge/experience & guidance & thorough specs provided for our contractor and follow-up. Warren too awesome filling in while John gone.”
“This place was the best by far. It has a great selection to choose from. Staff was excellent, enjoyed their customer service (shoutout to Brian), low pressure sales, their products sell themselves. Also, loved that they had a financing program since this furniture is a higher quality than purchasing patio furniture at let's just say Home Depot for example. Took advantage of the 4th of July sale, can't say enough, we highly recommend this place and we love the set we got!Kevin and Michelle”
“Great Customer Service! I had a very positive experience with Patio Plus Customer Service. Bought two beautiful sets of outdoor tables & chairs a while ago. When we had an issue, they listened to our concerns and Glen expedited the manner and took care of everything. It was a nice change from todays Customer Service experiences in general. Also, shout out to Biff & Daniel For their great pick up and delivery service!”
“Great place, store attendants were helpful and moreknowledgeable than typical people working at big box stores. My 15 year old water heater had took a crap, and it was time to get a new one. I planned to replace it quickly, but I wasn't happy with the on-hand brand selection at the big box stores. I did a quick google search, and found this place less than a mile from mg house. I called their hotline on my way to work at about 7:30 am, and I was able to put an order in for pick up that same day. I received a text message about and hour later indicating the order was ready. I picked it up at about 4 pm on my way home from work. The man that helped me answered some basic questions about installation, as I had never installed one before, and he loaded it onto my truck for me. I had hot water three hours later.”
“We visited several places for patio furniture. We bought here because they had something we liked that fit our needs but more importantly had the BEST customer service. Good quality products also. We worked with James who bent over backwards to get our delivery done same day for our party. Thank you James and team!!”
“I must say today was the BEST home depot experience EVER thanks to probably the BEST EMPLOYEE WE HAVE EVER COME ACROSS AT HOME DEPOT " MR . WALTER" this gentleman was so so helpful he did not only help my husband find what he need it but he literally helped us load wood, drywall into the cart, but if that was not enough he helped us load everything up in our truck, with a smile, "MR. WALTER " literally needs to be recognized for the amazing work he does and the amazing costumer service he provides, to the home depot customers. So if you are at the home depot in Ontario and need help from a real employee ask for " MR. WALTER" am sure he will be very helpful and he actually knows how to help a customer.. Thank you Thank you "MR WALTER!!!!!”
“Very very good. The young lady there was very respectful help me out every kind of way that she could help me out help me find a bedroom suit and a TV and TV stand I'm so thankful she's a great customer service.”
6AM - 8PM
2980 S Euclid Ave, Ontario“BEST Home Depot in the area! All the staff goes out of their way to say Good Morning and all are very helpful! They have the best Christmas trees at a great price! Found the perfect tree! Walter took very good care of us today, wanted to make sure Home Depot knew what an amazing employee they have!”
“Renee Destiny Bob and Dylan did An amazing job today with helping me Purchase a new washing machine. I was in the store for less than a 1/2 an hour and loaded. It was very satisfied with the service today .”