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“Stephanie and Abdul are amazing. They are always so helpful and really care about the customers. I came in their store around 630 with three kids they both were very attentive to helping me even with my kids terrorizing the store and a top it off they stayed after hours just to make sure my needs are met. I felt so bad they had to stay late, but they work together as a team and they treated our family like theirs, offering water, crackers, you name it. I don’t care how close another metro is at I would drive miles just to go to the store only because the customer service is amazing and they’re not done until the job is complete. I highly recommend this location for all and any of your metro needs.”
“Great service with Adam @ this location. Live closer to a location in Antioch, but the young men there did not want to help out.Thank you Adam! Will come out to this location for the better service!”
“Shout out to Beni or Benito for helping me and my Girlfriend get the phone that we want. Benito was really committed on his job while helping us out. I also noticed that he is very knowledgeable in a good way, just focusing on helping his customers. We appreciate the effort and time that you gave to us Benito! hope there will be more T-Mobile employees like you. Thank you!”
“Matt was very attentive and made sure our questions were answered. He also made sure that we understood all of the details of plan changes and phone upgrades. His customer service was on point, and went above and beyond to give us the best offer on our phones. We would recommend him to any of our friends who are looking to upgrade their phones or services.”
“Roberto was the reason for such a great visit. He was prompt with greeting us, fast & efficient with resolving the issue I came In with and went above and beyond helping to answer questions about my bill and future upgrades! I will return to get his specific help in the future.”
“I just switched to Verizon after having another Carrier for 5+ years and Mustafa was fantastic. He made it easy and answered all of my questions ( I had a lot). I hope other customers come in while he is working, they will have a great experience. Thank you Mustafa! I will be back to this location.”
“Oh...Liz was so amazing. She knew everything about my phone and she explained how to use the Cricket app. Any other issues I'm going back to this store for help. ?”
“The experience at a T-Mobile corporate store is so much better than Xfinity. I went to the century store and was helped by Paola. She ended her meeting/zoom call to help me. I had two modems to return and one active modem and the system was having a hard time with it, but she politely, kindly, humorously, and professionally figured it all out for me. I was in a time crunch so I actually left the store and she said she would call me. I wasn't quite sure if that was going to happen or not. 15 minutes later she called me and had figured out the issue and had returned my modem successfully. In a time where customer service is getting worse and worse and worse, it's refreshing to find someone like this who is so good and so nice and does her job so well. It's rare to find somebody who actually cares about their job and their customer.”
“If you like excellent service, I recommend going to At&t at 2465 Sand Creek Rd
Brentwood and look for Liz. She is agile, practical, super polite and explains patiently from start to finish how to get a plan and cell phone. Congratulations Liz!”
“This seems like a nice metro store but I wish I could get a hold of someone but otherwise this is a great metro store so far. I would love it if someone picks up the phone to be honest”
10AM - 6PM
1852 A St, Antioch
Mobile Phones
“It was cool. I feel like I got what I intended to buy and I didn't feel persuaded to purchase merchandise that I couldn't afford. The service representative were patient and knowledgeable. I received an upgrade, a few discounts and an affordable monthly rate.”
“Just switched over from ATT; the whole process was pretty easy. Jerrel was awesome. He explained everything during each step of the process and answered all my questions with extensive knowledge. Would recommend this store.”
“Over the years I have pretty much bought every electronic piece of equipment I own from Best buy. They always take great care of me and returns on product that I either do not use the way I thought I might, has never been a problem. Simple as well as returns the same, simple and very convenient. This location is one of my favorites because not only is it local but the staff here is amazing. They have taken care of me multiple times and always go the extra mile to take care of me. I am and will continue to be a lifetime member because of this.”
10AM - 4:30PM
4520 Lone Tree Wy, Antioch
Mobile Phones
“Thanks Hilda! Thanks for helped me understand how my phone works and for being so patience with me. I appreciate how you walked me through all the apps. Now, I have a better understanding on how my phone works! I would definitely come to this store again!”
10:00 AM - 8:00 PM
2465 Sand Creek Rd, Brentwood
Mobile Phones
“Shaz and Eidris took great care of us today! I want to thank you both again for all your help. I made an online appointment and we were seen right away on a Saturday morning. Eidris was very helpful and understanding with the issues that my wife was having with her phone. He really took his time to properly troubleshoot the issue. As the store became busier, Shaz the store manager started to help us while Eidris went to help another customer. Shaz was also very helpful. Our issue seemed complex so he helped us get on the phone with apple to further troubleshoot the issue. As soon as Shaz got a better understanding of our issue he was actually able to resolve it himself very quickly. Turns out att automatically restricted some settings due to my wife traveling internationally. Both of these guys were super helpful and I feel they went above and beyond to help us get our issue resolved. I would definitely reach out to them again if I ever have any issues. I hope these guys stick around because the customer service we received today was exceptional! This is the type of customer service that will make customers want to remain with att.”
“They always get the job done, and in this case, troubleshooting my laptop and verifying the viability of the installed anti-virus security systems effectiveness when I was thinking otherwise was the reassurance I needed. I just feel they are shorthanded. One has to make an appointment to bring in the device and another to pick it up after it's been paid for and notice provided to customer of task(s) completed. Cost efficient for them and an incentive to use their online service, which is even far more cost efficient for them.”
“I walked into the store and was greeted by three staff members. We then sat down and within ten minutes they had the issues resolved on my phone and my watch. Great and amazing service team. We will be back.”
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“My husband and I went to this store to open a phone line for our daughter. We ended up with 2 new phones and a watch and our bill barely went up. Taliah is the store manager and was extremely helpful. She even called me once I got home because she forgot about one more promotion that she could offer me. 100% recommend working with her.”