Safeway, located at 3747 Grand Ave, Oakland, CA, is a cozy neighborhood grocery store known for its friendly service and wide selection of products. Customers appreciate the variety of groceries, deli items, and fresh produce available. The store offers convenient services like Grocery Delivery and DriveUp & Go™, allowing shoppers to save time. Many reviews highlight the exceptional customer service provided by staff members, particularly Donna, who goes above and beyond to ensure orders are accurate and meets customer needs. She is known for her diligence in handling Drive Up & Go orders and for personally communicating about substitutions. Despite some occasional order issues, many have found that early ordering helps avoid complications. The store may be on the smaller side, making it feel tight with a regular-sized cart, but the warm and welcoming atmosphere makes shopping enjoyable. Customers also appreciate the friendly staff, including praise for Mo at the deli counter, who is noted for her great service and friendliness. Overall, Safeway remains a favorite for many in the area, offering a convenient shopping experience with a dedicated team ready to assist.
They have a Primo water machine out front for filling up jugs of water
June 2025
Nice looking store with a wide variety of items to choose from with working restrooms open to the public.
February 2024
Review mainly for Donna! Donna has arranged my Drive Up & Go orders these past few times and I appreciate the diligence and the care. If there's a product unavailable, Donna will call you to verify the substitution is okay. Thank you so much!!! (:
