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“As first time home buyers, we were very nervous about the process. We weren't sure where to start, or if it was even possible.Enter Jay. Jay and his team made a nerve-wrecking process a very smooth and transparent experience. It was honestly painless, and so much less stressful working with Jay. He has excellent communication, and is very easy and pleasant to work with. I would recommend Jay to my friends and family, and look forward to continue working with him!”
“Amazing bank, especially for small business! In the early years they gave my business a line of credit, when BofA wouldn't even consider it. They see me and my business as real people, have believed in us and have increased our credit line over the years, helping us grow. They truly are a community bank. If you want a bank that sees you as a person, knows your name and works with you individually, than Community Bank of the Bay is for you! I highly recommend them! PS. Now that my business had grown BofA has tried to get our business back, but because Community Bank was there for me when the business was small, and when times were tough I am sticking with them! They have earned and deserve my loyalty.”
9AM - 5PM
480 Roland Way Suite 101, Oakland
Banks
“I drive in from Suisun/Fairfield area and although it can be a long drive depending on traffic, it’s worth it. The service is great the staff friendly, knowledgeable and personable.”
“I had the greatest experience with Patelco with the help of Ms.Jackie Jordan.I had become a member of Patelco services a few months ago and as my financial advisor Ms. Jordan assured me that Patelco would help me every step of the way. When my situation changed and I needed to buy a car online and being computer illiterate I went to her and she graciously spent over thirty minutes helping me purchase my dream car. She saw past my insecurities and talked me through it. She is a beacon of truth and help that we don't see everyday.I am grateful to of met her those four or five months ago and look forward to doing business with her and Patelco for years to come”
“Great experience with the teller line at this bank. Everyone is so friendly and efficient at what they do to help their customers. Great location by Bart and parking for customers during the day.”
Open 24 hours
1411 E 31st St, Oakland
Banks
“Excellent service. Friendly and knowledgeable staff I highly recommend this Credit Union the charges for credit are low and I was able to purchase my car through them with pre approved credit which made car dealerships compete for my business.”
9AM - 5PM
6300 College Ave Suite 110, Oakland
Banks
“Excellent service. Friendly and knowledgeable staff I highly recommend this Credit Union the charges for credit are low and I was able to purchase my car through them with pre approved credit which made car dealerships compete for my business.”
“Thank you Beneficial! I had an issue with a stolen check, and the staff at the Oakland branch has gone above and beyond to help. Appreciate the incredible, personal customer service. And I appreciate their values.”
“The service quality was truly exceptional from Branch Manager Sheetal. I stopped into the location at 180 Grand Ave to inquire about a line of credit on my home. She welcomed me with a big smile, and provided me with all the information I needed to apply for a loan. I only went in to ask for information, but I felt like a long time customer all because of Sheetal's service delivery. Great service is hard to find these days but this location of Bank of Marin definitely carries it. I highly recommend her and this location to everyone.”
9AM - 5PM
360 8th St, Oakland
Banks
“This bank helped my small business tremendously, we’re are a small mom and pop plant shop here in the Bay Area and they were able to help us get funding through the ppp loan program. This not only helped us to survive during these times but we we’re able to thrive and grow our business. I highly recommend this bank, special shout-out to Catelyn who made the process easy and super quick. If I could give ten stars I would. Highly recommend!!!!”
10AM - 5PM
3301 E 12th St, Oakland
Banks
“The new branch manager Maria is amazing! She used to be in another branch helped me on notary service and its nice to see her got promoted to be a branch manager! She is really nice and willing to help people from her heart. Best banking experience for me!”
10AM - 5PM
1495 Clay St, Oakland
Banks
“The Staff at this location went above and beyond . They are all amazing from manager to staff and the Security guards. Very friendly and great customer service. Thank you”
8:30AM - 5PM
180 Grand Ave, Oakland
Banks
“First Class customer service. A classy and a very efficient modern bank yet a full-pledge broker dealer too. Offers Full array of financial products & services, with a unbiased portfolio recommendation. This is how personal banking should be. Been a long time customer. In short, gold standard Bar none!”
“Great service! When you don’t have a local bank, cashing a check can be bothersome and difficult. The team at F&M Bank were kind, professional and eager to help with my payroll check that was drawn on an F&B account.Such a welcome change from what I have experienced elsewhere.”
“The tellers and personal bankers at this downtown Oakland U.S. Bank branch at 1970 Franklin Street are very friendly, knowledgable, and efficient. I appreciate the high quality of customer service they provide!”
9AM - 5PM
3005 Broadway, Oakland
Banks
“I recently visited chase bank on broadway and had exceptional experience. The staff was incredibly friendly and accommodating from the moment I walked in . Not only were they efficient in handling my transaction but they also took the time to address all my queries patiently. The atmosphere was welcoming and the facility was clean and well maintained.overall my visit to chase bank on broadway was smooth and efficient, thanks to the excellent service provided. I would highly recommend this branch for their exceptional customer service and professionalism the branch manger shy is top notch in customer service thank youMerry ChristmasHappy new yearNadar”
9AM - 5PM
1999 Harrison St Suite 100, Oakland
Banks
“If you're looking for 24 hour customer service, branches everywhere, and being yet another cog in the machine then don't bank here. I banked at Wells and a B of A ... after 23 years at Wells and one mistake at Wells I find out how fast it is I was considered a useless piece of shit.Does the call-center always know what it's doing? No. Was it a little wonky to set up a corporate account? Yes. Is it slightly problematic that their call center is an open all the time? Yes. Do I not like it that with a business account I can't call the call center on the weekends? Yes.And I absolutely loved coming to this branch ... every single time. I felt like a person. I felt like I was treated like a person. Sure my tiny little bank accounts mean little to these banks but to be able to go into a branch, be known, and have pleasant conversation with the bankers is a real joy.I actually am enjoying that Mechanics Bank isn't perfect but what I see is an organization that's trying. One of the bankers informed me that they actually go to peoples homes! So, if you want to meet real people check out mechanics.”
10AM - 5PM
360 22nd St, Oakland
Banks
“I've been a Patelco member since 1981. Service is generally great, and friendly, however, we need to open a branch in Benicia and Vallejo. Closest Patelco is in Concord Ca.”
9AM - 5PM
270 E 18th St, Oakland
Banks
“Vice President Nathan Walters and his team do a great job of providing customer-centric community-accessible banking with a personalized touch, efficient customer service, and pride in their work. We particularly enjoy working with private client banker Ryan Kearney! Chase is definitely on the right track with expanding branch footprint while other big banks close locations and lay off employees.”
“Comerica Bank is just a great bank with excellent very personable service. I used to bank at the San Jose Branch and that was excellent. I find the Oakland branch also Excellent. Two cheers for the Oakland Branch !!! Very personable and an excellent branch manager.”
10AM - 5PM
4101 Piedmont Ave, Oakland
Banks
“We absolutely love the staff here! They are so friendly & kind. They know our names & say hi to our 3 year old every time. It feels like a small town bank. And there’s rarely ever a line.”
“Came in today to make a deposit. Saw a Chinese lady ahead of me not being able to speak English. No one in the bank was Chinese. The team went above and beyond to help her by calling fellow friends who were. It's these small touches which I feel missing in today's world and to see this at the bank assures me that I am banking with people who actually care! Wish other banks could take their example!”
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“The staff at Bridge Bank, Oakland is extremely friendly and courteous. They really strive to meet our business needs and have been super accommodating to the Oakland students when they are cashing their stipend checks.”