“Arrived at 10:10 a.m. greeted with a smile and good morning ? Excellent customer service, I will be going here to take care of my monthly obligation!! No waiting in a long either!”
“This is the first time I've walked out of a bank happier than I walked in. Parisha helped me out and she was so quick and efficient. She was also extremely friendly, personable, and easy to talk to - this is how customer service should be! I'll definitely be returning to this branch in the future.”
Open 24 hours
5747 Christie Ave, Emeryville“I came to this branch to cash a bunch of tattered checks and the employee there was really dilligent and helpful and managed the task like a pro. Good service overall and a reasonably good experience.”
Open 24 hours
5765 Christie Ave, Emeryville“These five stars are for Mr. Gustavo Lopez. Mr. Lopez was very helpful resolving my debit card issues. Please note that my rating doesn't reflect my overall experience at this bank, just my appreciation for Mr.Lopez's assistance. If you are in a rush beware... incredibly understaffed branch. I guess one worker called out and someone was taking a break during the rush, at a very inopportune time. Personally, I think it should be better managed and that they should have 2x as many bankers available.”
“These five stars are for Mr. Gustavo Lopez. Mr. Lopez was very helpful resolving my debit card issues. Please note that my rating doesn't reflect my overall experience at this bank, just my appreciation for Mr.Lopez's assistance. If you are in a rush beware... incredibly understaffed branch. I guess one worker called out and someone was taking a break during the rush, at a very inopportune time. Personally, I think it should be better managed and that they should have 2x as many bankers available.”
“Came here to do my name change after getting married and was in and out in 15 minutes. Bitals and Sergio were very professional and gave great customer service. Let's be honest, it's the bank, it's probably not going to be the highlight of your day, but the employees here are knowledgeable, helpful, and kind. It's also in a super convenient location.”