I had a great experience at Novato Toyota. My service manager, Bob Carpenter is great. He is smart, knowledgable, courteous, and went the extra mile to help me. Won't take my Toyota anywhere else.
December 2021
Excellent experience for car service, the staff is all really friendly and kind, they go above and beyond for their guests. I was assisted by Bob, he was very helpful. They also provide rides if you choose not to wait there. Totally recommend.
October 2021
I had the best customer service experience I have ever had at a car dealership. Had my truck in for some maintenance work and Jason in the service department was excellent. Explained everything, called back when he said he would and car was ready when he said it would be.
