Not sure what the employees think their job is. Customer service? Went to ask some simple questions about their services and the energy and tude was, don't bother me. Dismissive stink eye with some 18 year old at the counter snickering. Schwab, you can do better. Scrap this crew and start anew. I really want to use your... read full comment
April 2019
Deposited a check at Schwab in Novato on Grant and got prompt, friendly service. Very nice office, very conveniently located.
January 2018
Trying to open a Schwab account for global travel has been almost 3 weeks of confusion. Endless calls to Customer Service filled with friendly people but conflicting advice and long delays in results. This local office has been most helpful. Special shoutout to Kaylen for walking us through the final questions.
