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8:30 AM - 5:00 PM
18501 Devonshire St, Northridge
Atms
Open 24 hours
19350 Rinaldi St, Northridge
Atms
“This review is for Jazmin Gonzalez's exceptional customer service. She always goes above and beyond to make sure all of my banking transactions and inquiries are not only met but understood. She is very courteous, positive, and understanding. Her communication style and follow up is what sets her apart. I would not be surprised if she is a future Branch Manager. Kudos to her!”
“Mostly I use the ATM but there are times that calls for a bank teller. Like today, I have to go inside because my withdrawal have a limit and I needed more. Upon entering, I saw a line. There were just two bank tellers. Customers are getting impatient already. So they added 1 more. And so the line went quickly. Limited parking but if you don't mind the walk - park across.”
“I love this branch. Everyone has been so helpful and kind. I've been going here years and never has a US Bank employee at this branch been in a bad mood. Always upbeat and friendly. They inform me if there are any promotions. I got $500 for opening up a credit card. Marina runs a tight ship and makes sure everything runs smoothly. Vidi, Mynor, Gustavo, Fatima all are great.”
Open 24 hours
19789 Rinaldi St, Northridge
Atms
“Mostly I use the ATM but there are times that calls for a bank teller. Like today, I have to go inside because my withdrawal have a limit and I needed more. Upon entering, I saw a line. There were just two bank tellers. Customers are getting impatient already. So they added 1 more. And so the line went quickly. Limited parking but if you don't mind the walk - park across.”
Open 24 hours
8810 Tampa Ave, Northridge
Atms
“Great customer service from Ana, Rosa, Grace and the staff of Citibank, Northridge, Fashion Ctr, 9051 Tampa Ave, Northridge, CA 91324. This was my first time to give a good review for this branch, which I should have done when I opened accounts with Grace in 2020 and then opened a CD with Rosa last year. This morning I went to the bank after 10:30 am which was one hour early (had an appointment with Rosa at 11:30am) who was with a customer. Ana, a banker/teller asked me if I need help. I told her that I have an appointment with Rosa at 11:30am however I have to go to the auto mechanic and I can't make it at 11:30am since it may take more than 1 hour for the car maintenance. Ana helped me renew the CD in few minutes which gave me enough time to go to the mechanic and I didn't have to come back to meet my appointment with Rosa. Again, thanks so much to Ana, Rosa, Grace and the staff of Citibank, Tampa Avenue.”
Open 24 hours
16929 Roscoe Blvd, Northridge
Atms
“Very nice staff. I called a few minutes after they closed to inquire about their hours. They asked what I needed and they said to go ahead and come even though they had already closed. Thank you!”
“I just opened a new account. Semyon S. was beyond helpful and efficient in opening the account. He answered all my concerns and made it a pleasant experience. Andrew the teller was helpful as well. Someone please promote Semyon S. or give him a RAISE. An asset to your institution by far.”
9:00 AM - 5:00 PM
8726 Tampa Ave, Northridge
Atms
“When it comes to customer service, Payam takes the experience to another level. He is courteous and goes out of his way to ensure that we were provided all possible options for our personal finance needs and took the time to answer all our follow up queries.”
Open 24 hours
8530 Reseda Blvd, Northridge
Atms
“Great customer service from Ana, Rosa, Grace and the staff of Citibank, Northridge, Fashion Ctr, 9051 Tampa Ave, Northridge, CA 91324. This was my first time to give a good review for this branch, which I should have done when I opened accounts with Grace in 2020 and then opened a CD with Rosa last year. This morning I went to the bank after 10:30 am which was one hour early (had an appointment with Rosa at 11:30am) who was with a customer. Ana, a banker/teller asked me if I need help. I told her that I have an appointment with Rosa at 11:30am however I have to go to the auto mechanic and I can't make it at 11:30am since it may take more than 1 hour for the car maintenance. Ana helped me renew the CD in few minutes which gave me enough time to go to the mechanic and I didn't have to come back to meet my appointment with Rosa. Again, thanks so much to Ana, Rosa, Grace and the staff of Citibank, Tampa Avenue.”
Open 24 hours
9051 Tampa Ave, Northridge
Atms
“Great customer service from Ana, Rosa, Grace and the staff of Citibank, Northridge, Fashion Ctr, 9051 Tampa Ave, Northridge, CA 91324. This was my first time to give a good review for this branch, which I should have done when I opened accounts with Grace in 2020 and then opened a CD with Rosa last year. This morning I went to the bank after 10:30 am which was one hour early (had an appointment with Rosa at 11:30am) who was with a customer. Ana, a banker/teller asked me if I need help. I told her that I have an appointment with Rosa at 11:30am however I have to go to the auto mechanic and I can't make it at 11:30am since it may take more than 1 hour for the car maintenance. Ana helped me renew the CD in few minutes which gave me enough time to go to the mechanic and I didn't have to come back to meet my appointment with Rosa. Again, thanks so much to Ana, Rosa, Grace and the staff of Citibank, Tampa Avenue.”
Open 24 hours
8707 Lindley Ave, Northridge
Atms
“Great customer service from Ana, Rosa, Grace and the staff of Citibank, Northridge, Fashion Ctr, 9051 Tampa Ave, Northridge, CA 91324. This was my first time to give a good review for this branch, which I should have done when I opened accounts with Grace in 2020 and then opened a CD with Rosa last year. This morning I went to the bank after 10:30 am which was one hour early (had an appointment with Rosa at 11:30am) who was with a customer. Ana, a banker/teller asked me if I need help. I told her that I have an appointment with Rosa at 11:30am however I have to go to the auto mechanic and I can't make it at 11:30am since it may take more than 1 hour for the car maintenance. Ana helped me renew the CD in few minutes which gave me enough time to go to the mechanic and I didn't have to come back to meet my appointment with Rosa. Again, thanks so much to Ana, Rosa, Grace and the staff of Citibank, Tampa Avenue.”
Open 24 hours
10181 Reseda Blvd, Northridge
Atms
“Great customer service from Ana, Rosa, Grace and the staff of Citibank, Northridge, Fashion Ctr, 9051 Tampa Ave, Northridge, CA 91324. This was my first time to give a good review for this branch, which I should have done when I opened accounts with Grace in 2020 and then opened a CD with Rosa last year. This morning I went to the bank after 10:30 am which was one hour early (had an appointment with Rosa at 11:30am) who was with a customer. Ana, a banker/teller asked me if I need help. I told her that I have an appointment with Rosa at 11:30am however I have to go to the auto mechanic and I can't make it at 11:30am since it may take more than 1 hour for the car maintenance. Ana helped me renew the CD in few minutes which gave me enough time to go to the mechanic and I didn't have to come back to meet my appointment with Rosa. Again, thanks so much to Ana, Rosa, Grace and the staff of Citibank, Tampa Avenue.”
Open 24 hours
10200 Reseda Blvd, Northridge
Atms
“Great experience. Cashed payroll check with my name on it. Teller handled task well and efficiently. Thank you. Sadly other branches are not as competent. (Porter Ranch)”
“I guess I was really lucky that day because the line at the bank was huge! I was blessed to meet Carlos Gonzalez. I was impressed by his professionalism, friendly and open attitude. He clarified the procedure of opening the account and helped me find the solution of my issue.”
Open 24 hours
18111 Nordhoff St, Northridge
Atms
“Since this branch is near me, I chose it to be my to go bank. I usually use their drive thru ATM for banking needs. What a convenience!! One time, I have to go in without an appointment and this Banking Specialist (sorry nice lady I forgot your name) took me in. She was helpful and knowledgeable about the products. I was done in no time.”
Open 24 hours
8812 Corbin Avenue, Northridge
Atms
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“Met James at Devonshire Car Care, he was amazing. Out tire had a nail and his honesty regarding what was needed, impressed me. No up sale, no gouging just honesty. THANK YOU James. Highly recommend his service.”