JCPenney in Northridge, CA has been a reliable store offering a wide variety of products, including fashion, home decor, beauty, and accessories. Customers appreciate the store for its good deals, quality clothing, and helpful staff. Many reviews mention friendly and knowledgeable employees who go above and beyond to assist shoppers, making the experience pleasant and welcoming. Some visitors highlight the quiet evening hours as an ideal time for browsing without long lines, and others praise specific staff members for their patience and care, such as helping with rewards and coupons. The store features exclusive brands like St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie, providing comfort, style, and value for families. Overall, JCPenney is seen as a dependable place to find everyday essentials and special items, with friendly service that makes shopping enjoyable. Its long-standing reputation since 1902 continues as it remains a favorite for those seeking quality and affordable options close to neighborhoods like Bell Canyon and Deer Lake Highlands.
I had such a wonderful experience here! Vesaida was so kind and helpful and went above and beyond for my family and I helping us find what we were looking for. She definitely needs to be acknowledged for her hard work and care that she gives to customers! Thanks again Vesaida for being amazing!
June 2025
JCPenney at the Northridge Mall is my go-to for everything from cozy sweaters to kitchen gadgets! Scored some killer deals last weekend and the staff are always so friendly and helpful.
June 2025
Lowest price for branded products. Friendly staff. Excellent customer service
