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“I have bought 2 shells here and had a couple of service visits. These guys are pros. Almost like pulling in to an F1 pit the installation and service work is immediate and efficient. Highly recommended,”
“Went in recently for a Mazda Connect software update for my 2019 CX-5. The update took a little over an hour and I received text message updates on the status with a link to review any additional services needed based on the free diagnostic. Service was excellent from everyone involved as they were welcoming and informative. Although I am not a believer in paying $100 for a proprietary software update that is delivered from a usb stick, the customer service was top notch.”
“Was having an issue with the 4x4 on my Toyota 4Runner (wouldn't disengage from 4WD) and after taking it to the dealership and another mechanic I decided to take it to a 4 wheel specialist. Both previous mechanics were telling me it might be the whole transmission and that it would be thousands to fix. I took my car in for a diagnostic telling them the issue, the price for the diagnostic was very fair. They are very busy so go into it knowing that, got my car back and they were able to fix the issue after taking their time to really look at my car. I appreciate the fact that they didn't give up and tell me the most expensive fix instead they checked the small stuff first and were able to resolve the issue for me. Definitely recommend, good experience and friendly workers/owner.”
“I'm just here to give my humbled and personal opinion on Diegos auto shop. The entire staff is amazing and they really do try the best to make the entire process as smooth as possible. As if being in an accident isn't enough you have to deal with the insurance. But Diego and his staff take care of everything from car rentals to auto repair. If you want honest and trustworthy people to work on your vehicle make sure to check them out. I recommend the shop 100%.”
“Buying a Mazda from Kevin McEneaney at Galpin Volvo was Marvalous ? I have never been treated so well, our needs heard & met by as we did by Kevin. He's the real deal. He listened to what our goals were and respected them through the Four Month process it took us to buy a Mazda after driving around for hours in different manufacturer cars he sells. Volvo, Mazda, Lincoln, and others. Check with Kevin before you buy your next car. He was so educated on the cars, available offers and if he didn't know, he'd say so & find out the answer. We appreciate the
human he is in his sales position. Completely satisfied ?”
“In a time when everyone was quarantined it was great to find a place that I could get a battery and have them not gouge me. Normally they would have put it in but because of social distancing they couldn't do it. The guy David in the web page was a great help. I just ordered it on line they let me know when it was ready and curbside pick up. Thank thank you”
“If you take your Ford Vehicle to get Serviced by the Dealer at Galpin Ford you will not go wrong. If your Service Manager is Mr. John Minor you will truly be provided Excellent Service.”
“Both staff members were so kind and helpful. The woman at the front represents what quality customer service is. I wish I knew the gentleman's name who put my new headlights in, he went above and beyond.
Jennifer”
“Went in to take my vehicle to the Galpin VW Service Dept. They are attentive to my needs as soon as I drove up. Introduced themselves and began the process of checking me in. They were real and upfront about the timeline which I appreciated even though I did not like the backlog. But that's not his fault. They helped me get a rental in the meantime at a discounted rate. Hopefully it won't take you long to get my vehicle back. ?? They even drove me to the car rental place.But all in all, super satisfied with the service I have received this far. Let's wait for the bill. ?”
“Giovanni the assistant manager, is extremely charismatic and very helpful. He helped diagnose and change out our car battery properly in the parking lot under 15 minutes! Would recommend!”
“Galpin is AMAZING! They make sure you get the BEST deal, and what I appreciated most is that our salesperson had given us a quote, and said “We will be having Labor Deals released soon, so how about we wait and see if we can get you an even better deal?” What? Trying to save me more money?? SOLD! It was truly a genuine experience and we ended up getting a fully loaded 2024 Escape for a much better price than we had thought! When it came time to signing alll our paperwork, Jeff Llacuna explained in detail everything in the contract that we were signing. Nothing hidden, all questions answered; it was honestly the best car buying experience we’ve ever had. Thank you again Galpin Ford! We are truly happy customers.”
“My family went to Galpin to look for a family car and we met Gus. He is amazing! Very patient and very helpful! He found us the best deals! Even after sales This guy is still helping us and very accommodating everytime! If you need a new car or looking for one look for Gus! He is very hosnest and He is god sent!”
9AM - 5PM
15505 Roscoe Blvd, North Hills
Auto Parts
“Alex Umana was able to help me get the car that my family needed . He was super helpful and knowledgeable with everything within the car. I would recommend to go to him next time you are trying to purchase a car at Galpin Ford. Really happy with his service and my family is really happy with our new car.”
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“I’m absolutely floored by the work I had done here. My car looks better than even before my accident. Jack and his team are so friendly. I had a lot of shops tell me they weren’t sure if I was going to be able to have my side panel fixed or if they were gonna have to cut it out but thankfully jack knew what he was doing and was able to fix it. I couldn’t be happier . thank you so much !! (:”