Auto Parts in Panorama City, CA

“I'm guessing they get a bit busy at times, and customer service can be an upsetting break in their action. They had what I needed, and the price was right, but I felt like I had to ask a lot of questions about what I was looking for. When I decided on what to buy, it seemed like he knew what I was looking for, but just didn't want to give out any info unless I asked for it. Still get a high rating for just having what I needed!”

“I originally called to get a quote for some wheels and tires for my GS300 and when I showed up to the store in person about a week later, George greeted me at the front, remembered my name and treated and my ride like royalty. I've been wrenching for 20+ years and rarely, if ever, go to any shop for anything...EVER!! But, when I came here, I felt right at home, almost like family. I was treated with respect and courtesy and didn't get any non-sense pricing, everything was upfront and got a hell of a deal!! I highly recommend coming here to get your next set of wheels and tires, you'll be glad you did!! Thanks George, I appreciate the speedy and quality service of you and your team!!!”

“Hector of Advance Auto Part Van Nuys and Chase—best customer service, explained very well all of my questions, very efficient, super nice and really professional with his job. Thank you Hector!”

“After being T-boned by a reckless driver I was unsure how my car could ever look good again. I dropped off my car here. The staff was very professional and kind the whole step of the way. It took about 3 weeks for my car to be fixed, but to my surprise when I picked it up today it looked like nothing ever happened to it. My car had severe damage on the outer and inner passenger door, as well as some damage on the rear right side door. I was so grateful to be told that my car ended up getting new original pieces installed including a new door since the old door was too damaged to keep. My car looks how it did before It was hit, it looks like nothing ever happened. I 100% recommend this place, and will be returning here if I ever need to again.”

“Went to this location earlier today to check if they could help with replacing my headlight & tail light on the passenger side. Mya helped me initially and was great. She was helpful, honest and professional. She let me know I would have to seek additional help with the head light because it required extra equipment to reach, but she was nice enough to clean my headlights and check the tail ones for me. Getting it off was a little tricky so Javier came in to help us out. He was just as great! Javier got the last screw out for us and helped to finish the job in a matter of minutes. The staff here is very knowledgeable, fair and eager to assist however they can especially Mya & Javier! Thanks to them my light is fixed and I have a sense of relief while driving. Thank you both, & thanks O’Reilys!”

“I want to happy auto group, approximately 4 years ago and they were very professional and kind, courteous and polite. Since then I have bought seven vehicles from them and any problems that I may have had they took care of immediately, I would recommend this dealership to anyone and I have sent various customers to them. Continue the good work in good service happy auto group.”