They lose a star for the long wait times on the phone when I was trying to sell. I used MB as a lender for about 6 months, until I sold my car to Carmax. Everything went fine. I paid on time and although put on hold for a short while, I talked to a human.
March 2023
I've had my auto loan with Mechanics Bank for a couple of years now and don't understand why the reviews are with low stars. Everytime I had a concern with my payments (which are my fault not MB) a simple phone call to them solves my issue. I've always been treated with respect and of course I return it.
November 2021
THE BEST BANK EVER! Personalized customer service, quick help, quick answers! Mario, the branch manager, is AMAZING! “No” is not in their vocabulary…they will always help find a solution! The best best best!!!
Every client has a story and dreams. So do our communities,
which grow and prosper through the people who contribute
and the businesses that produce. Passionate about giving back,
we stand with our communities, giving our time and financial
resources to achieve lasting improvements. With branches
spanning everywhere from the Imperial Valley to the Cascades,
and from the coastal cities and towns to the Sierra Nevada
foothills, we serve California. No other bank is more passionate
about providing for its clients’ banking and lending needs,
and giving back to its communities across the Golden State. Mechanics Bank Member FDIC.