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“I've been a Wells Fargo customer for over 10 years. I really appreciated the steps they took to make me feel safe during Covid. Additionally, Maria was very patient with me and counted my money 3 times at my request. It was a very good experience.”
“Just opened an account today at this office and the process was so easy & the customer service was beyond great! Omar Quirarte was the financial service officer who helped my mother open her account and he was so patient and kind. We had gone to a bank before and the customer service with elderly was poor. THANK YOU Omar for all your help today! You deserve 5 STARS!”
“I wanted to personally acknowledge Andre for his professionalism as well as his consistency and willingness to help with our financing. I sincerely appreciate Andre for always keeping me and my husband in the loop on the loan status at all times, in addition to making sure the proper documentation was submitted in a timely and orderly manner. I honestly do understand why Logix has such great reviews and ratings, with employees like Andre I am sure your company will remain amongst the best. Kudos to Andre Lupica for making this experience easy and so pleasant.”
“I came into this smaller bank in hopes of finding $2 bills to give out for the Lunar new year. The teller named Justin was very helpful, polite and was easy going although I didn't even bank with them. Great service all around. Their members must get treated well.”
“Great customer service!! Danny R. helped me set everything up. Very honest and even gave me a lower monthly and processing fees than my recent merchant company. I would highly recommend”
“I love this credit union. You only need $1 to join. I have been a member for almost two years now and they never have long lines or give you problems about cashing a check, etc. Most of the time when you cash a check and leave it in your account is immediately available The manager and his staff are very kind and professional. They have great interest rates on loans, bonds, RVs, houses, checking accounts, and savings. Easy free parking. I am glad I became a member. Notes: The best thing about this credit union they have a restroom for customers. Most banks do not have restrooms for customers. This gives them a big plus :)”
“Every time I've come to this location they have always been super friendly. I walked in last week during lunch hour and didn't have to wait in line as no one was in the bank, which was nice as I got helped right away. There is even a greeter that will welcome you in and say goodbye as you leave, and if you have any questions just walk up front and they can help you with what you need relatively quick. Also this location is in a shopping mall with plenty of parking.”
“Always has been the greatest place to come for your banking needs. Have been a member for 25 years. Customer service is great. Small but true they have a big ❤️.”
“Logix Credit Union is one of the best credit unions in California! Best rates, reasonable or no fees, accessible ATM's and outstanding customer service. They're know for being generous to their employees and you can see it and feel it because they provide outstanding customer service! Logix leads by example. Love, love and admire this credit union.”
“I came to this bank a couple of days because I had a few questions and needed financial help. I have been a client in Logix for a few months now but second time personally going to the Porter Ranch office. Adam assisted me with everything I needed and all my questions were answered. I usually don't write out reviews but I feel that Adam needs this review. Very knowledgeable ,helpful, very professional. He had so much patience in assisting me with all the question I had and the whole time he was friendly. The only person there who seems that care about the clients. Sadly I won't be going to this location so often since I recently moved cities.”
Closed
27067 McBean Pkwy, Valencia
Banks
“This Branch is Absolutely Wonderful. Everyone is super friendly and always smiling.Oscar is the BEST Teller, always positive and very knowledgeableHe really is the Epitome of Amazing Customer Service !”
“Most times I've gone here , it is Felix whom assisted me. This is the warmest person in the branch. No one smiles there...but Felix.Felix is professional, personable and makes my Cathay Banking experience less transactional and robotic. My husband and look forward to doing our banking at this branch specifically with Felix.”
“Let me preface by saying that I don't really write reviews. It's very rare that I do. However, after being greeted warmly and welcomed to this branch by Madison, I had to make a review. My husband and I made a deposit and Madison helped us with the transaction! She was very helpful when my husband and I would ask her questions regarding our account. Madison answered our questions with patience and kindness. This will be our go to branch now!”
“The best customer service experience I have had in a long time. Mustafa... sorry, I probably spelled it wrong. It was the best teller experience. He was nice, professional, showed compassion for my situation.Ani helped me with changing over my checking account and updating information.She was compassionate, nice, and knowledgeable. These two are great assets to the bank. Thank you!”
“I've been with Wescom for 30 years. Been through a lot of changes in 30 years but wescom is always the same. Always nice friendly people that treat me with courtesy. I recently needed a new car and without even contacting wescom they sent me an absolutely unbeatable auto loan. Numerous loan officers at numerous dealerships were stunned at the amount & interest rate i got compared to my below average credit. I really don't think any of them believed me at first. Thanks to all the staff at Wescom Stevenson Ranch. Your organization really pulled through for me. A very special thanks to Horacio, Shawn & Andres.”
“I can't say enough about my amazing experience at the Valencia Branch of California Credit Union on 4/30/2024. As a member for well over 30 years, and having visited several different branches for a variety of services over that period of time, this was one of the most satisfying. The primary reason? Melissa Salcedo. She's the branch representative who assisted me with opening a share certificate and money market account. Not only was Melissa extremely knowledgable about the products available, she professionally and efficiently communicated all details with clarity and ease. She made me feel like family. Thanks, Melissa! And to CCU, you have a customer for life.”
“Ruth Lucio is the most knowledgeable person I have encountered at a credit union. Shout out to her for being so thorough and helpful. Highly recommend her for any type of loan or question you may have or want.”
“I love using Wells Fargo Bank because they really care about their customers when they walk into there doors there's employees are helpful especially Christian had helped me so much I would recommend customers using this bank!!”
“WED@1:30PM: Joel (teller) sorted a complex U.S. Savings Bond fiasco I'd created, turning them into cash within 15mins. He's always helpful/proficient/expedient. I'll never go back to Wells Fargo. Veronica (manager) runs a streamlined operation at Chatsworth Chase! Definitely recommend.Mark Hausknecht”
“This credit union has been great. My interest rates were lowered, they are lenient when it comes to late payments(understanding of life’s emergencies) and they are overall quick when it comes to fixing mistakes. I’ve actually been able to see my principal go down over the past couple of years since I’ve been with them. I would recommend them to mostly anyone.”
“I wanted to come back and update my review. I feel so bad now because the manager really went out of his way to fix my issue instead of ignoring it. I was so so surprised with the way they did their research and followed up. When I spoke to the branch manager he was genuinely kind and looked through my account to write the necessary notes. I am very pleased with how they take care of things and don't let you leave unsatisfied. Thank you from the bottom of my heart.”
“My love my local branch been banking with them for over 25 years. Been going to this branch for at least 18 of those years. Elaine, one of the managers has always been professional and extremely helpful. The tellers are always friendly and greet me when I enter the branch. I do come to the branch at least once maybe twice a month. We need more of that personal business. Especially when dealing with money you can't get online or on the phone. It's great to talk to a human being. Two on site ATMs. You have to park and walk either behind the building or next door in lot. Plenty of parking compared to most locations. Tip: Go off peak hours, first open and lunchtime are generally busy. Hours are 10am5pm Monday- Friday and Saturday 10am-2pm.”
“Andy Mendez was professional and provided great service , provided me with all the questions I needed and finalize all my paper work in a timely manner. Was very helpful and took his time and assisting me with my case. I would recommended him to anyone I Know. - Mr. Macias”
“1 1/2 minute read:Four years ago I opened a checking account at this Branch. Several of the original were transferred. Nevertheless, the good service continues.At this location, Bank of The West has served the Northridge community very well. It’s a very small branch.Consequently, and many times INEVITABLY, change leads to improved progress.Guess what?! This Bank of The West will be moving to a new location. I won’t give details now, as I’m informing GOOGLE MAPS of the move.Stay tuned, OK. Thanks.”
“I'm a new customer and Jasmin who's a banker at this branch was super helpful, my dad and I had a run around with the customer service with different information but when we stopped by and spoke to her, she was able to help us out. Great attitude, super nice! Thank you so much for the great customer service!”
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“The past 2 months have been pretty rough for me. Even though Gaby S. couldn't do anything to help me in the moment, she gave me some really good advise and helped me calm down from "panic mode". Thank you Gaby S at the Lyons location. Tried not to cry while I was in the building but cried when I got back into my car, she was so kind and understanding and she did the best she could to try to help me.”