Outdoor Supply Hardware is a well-organized store with a focused inventory that stands out from larger big box stores. Customers appreciate the friendly staff who are eager to help, particularly in specific sections like nuts and bolts, though some feel the employees are stretched thin and may lack detailed knowledge. The store has made significant improvements in customer service, with staff greeting customers and assisting them in finding items on their lists. While the selection is good, it is primarily self-serve. Many customers enjoy the welcoming atmosphere and the helpfulness of the team, especially noting the exceptional assistance provided by long-time employee Mel. Overall, Outdoor Supply Hardware offers a positive shopping experience with a solid selection of products.
