CVS offers a mixed experience for customers. Many appreciate the car pass program, which provides $10 to spend each month for a $5 fee, making it a great deal. However, there are concerns about employee engagement and service quality. Several customers have noted that some staff members appear aloof and uncaring, with reports of high turnover. One customer described an uncomfortable interaction with an employee who was unresponsive and dismissive. On a positive note, there are employees like Jeremy, who received praise for his helpfulness and friendly demeanor, and another employee who provided excellent customer service, making customers feel valued. Overall, while some staff members are dedicated and professional, the inconsistency in employee attitudes can affect the shopping experience.
I absolutely love the car pass!! Every month you pay $5 and change and every month you get $10 to spend, plus coupons. So at the get go you make $5. Wonderful!! Sign up now!
December 2023
The lady that helped me was friendly and invested in assisting me with what I needed.Great customer service! She’s a keeper!
November 2023
Very happy with cvs now,you might consider a full remodel.
