“They've moved to 805-C East El Camino Real in MOUNTAIN VIEW. My nav system kept taking me to Sunnyvale. Chris knows the business and is a no nonsense guy. He told me what to bring and what to expect with my order. I'm looking forward for his call to pick up my order.”
“I have very problematic feet. The owner of the Fleet Feet store in Menlo Park kindly helped me and was fantastic. He really knows his merchandise and spent so much time with me, finding the shoes and insoles that were “just right” for me. He was very patient and kind. You couldn’t ask for better customer service. Their prices are reasonable and Fleet Feet’s return policy can’t be beat as well. I honestly don’t know why anyone would shop anywhere other than Fleet Feet for active wear shoes.”
“Amazing store. You walk in and they are friendly and helpful, do a full scan, run test, sole test, etc all free of charge, let you try on whatever you want with expert guidance, and are super helpful on finding products without being pushy.One saleswoman, Genesis, was particularly amazing. I needed new road-running shoes, and she took me through all the tests, was unbelievably friendly and professional, suggested the shoes I would need and what might be better or worse for me, and pointed out various things about my running style, feet, etc. All super fast and super fun. She then helped me try on all the different shoes she suggested (she can carry five+ boxes at once... wow), and was just the right amount of helpful, stepping away when I needed time to try them out, and coming back (almost psychically) when I wanted advice or had questions. I ended up getting shoes and soles and would easily pay more than what I did for them. I even bought the store membership (I never do this) because of how clearly Genesis made it out to be helpful to me.Overall, wonderful store with a great philosophy, and absolutely one of the best salespeople I've talked to (Genesis). I went on a run afterwards with my new shoes and my half-marathon time went down by a staggering 40 minutes from 2:36 to 1:58.”
11AM - 6PM
379 State St, Los Altos“We bought our son a new skateboard here a few weeks back. This place has an amazing selection of boards, tracks, wheels, etc, but more importantly is run by people who *know* skateboarding, are patient in offering advice and just really nice to deal with (even to people who know nothing about skateboarding). Great store, great people - highly recommend.”
“Amazing customer service!! All staff very knowledgeable of their products. 2 staff personally helped size our feet. Very fast, excellent and helpful service!! And the most comfortable steel-toe shoes I've ever worn!! (Compared to industry-leading brands like Wolverines) also they are PFAs-free! (Chemical free!!)”
“I recently had the pleasure of working with Ixy, and he’s truly the **Luxury Bespoke Greatest of All Time (LB GOAT)**! From the moment I walked in, he was incredibly helpful, guiding me through every step of the process. Ixy’s eye for picking fabrics that not only complement each other but also align with my personal style was next-level.
I was on a tight schedule and needed the suit urgently, but Ixy made it happen without sacrificing quality. On top of that, he priced everything fairly, which is a rare find in the world of luxury bespoke suits. The entire experience was seamless, and thanks to him, I had my suit ready and looking sharp right on time. If you’re looking for the ultimate suit experience, Ixy is your LB GOAT! Next time you head into hive and colony, please ask for the LB Goat himself Ixy to help you out.”
“Huge shout out to Christine and Ballroom Connection! We mistakenly came after close and Christine stayed to help me choose two great pairs of Latin Ballroom heels. Christine was generous with her time and so knowledgeable. Great selection of heels as well. Thank you so much!”
11AM - 5PM
206 Homer Ave, Palo Alto“Such a great boutique! Whenever I visit Palo Alto, Cassis is top of the list of places to go. Wonderful, helpful staff and great clothes. Each time I visit I end up buying so much I need then to ship it home for me! (Which they are happy to do for me!) Just left with another great haul and already looking forward to our next visit.”
9:30AM - 6PM
316 Main St, Los Altos“Great selection here. Great customer service. I could not find this location on Yelp so I "created" one This location has awesome sales staff. Jessica is so knowledgeable, personable, helpful and patient. She is also bilingual. Her friendly and kind personality makes it very easy to work with. I'm am very I decisive so it takes me a long time to decide on a shoe. Jessica lets me ponder and checks back with me. She's great at suggesting and is not pushy. There was another gentleman who was also very helpful but I'm so sorry I did not get his name.”
“Kind of expensive. But when your a big person you have to pay that little extra to get something that fits well for you. Customer service is excellent. Every time l go the employees try their best to assist and connect with the customer. Good selection of clothes and organized unlike Burlington ?”
“Ash the young man is awesome he knows feet and shoes..I bought Hoka shoes honestly is the best shoes to walk , and he recommended
He should be working for NASA designing shoes
I really appreciate your knowledge and honesty ??”
“I was blown away by how awesome these guys are! I came in for a zipper fix on a jacket and they were so kind, efficient, and crazy quick. Plus the jacket was as good as new afterward and exactly what I needed; the shop is also very lovely and easily accessible. I will bring my shoes for repair here and only here from now on (plus other knickknacks like the zipper hopefully), and HIGHLY recommend that you do the same!”
“Mark is awesome! Best customer service! I bought a pair of Hoka, Mark helped me tried couple of sizes at the store and settled down on one. But when I wear it outside for few times, I found it is too big. I called Mark and Mark just said brought it back we will take care of you. When I arrived, Mark have already prepared the invoice and few smaller sizes for me to try on. No question asked, exchange was so smooth, this definitely is the best customer experience I have even had in any store!”
“My favorite store to shop for Pants, shirts, wallets, Stanley Coffee mug. They also have some odd items such as a spoon, fork & knife contraption that is very useful when you need one if you didn’t get any utensils with your food order at some fast food places.
Very friendly Staff always very helpful!”
“I was SO lucky enough to get in touch with Alice within this store for the last pair of shoes for my wedding! She was so accommodating, so sweet, and super FAST! She saved the day!!! I waited last minute and realized there was one size left within the whole company and called her right away and she placed the order to me within minutes! If you ever need anything, don’t hesitate to ask for Alice, she is a saint!!*UPDATE 10/12: I just received my shoes from Alice & wow what a thoughtful human she wrote me a hand written card and gave me an extra “something blue” dust bag for my wedding day! How thoughtful!!!! Wish she lived closer so I can give her a big hug! The shoes are just stunning! I am obsessed!”
“I think this is a flagship store? I believe this is the biggest Anthropologie store I've visited. Great selection-- they also have a BHLDN shop, furniture gallery, and plant area.”
“This shop is very nice with great accommodating and the owner is quick to make sure customers feel valued! Styles to meet a wide range of tastes!! Check them out for your next outfit selections!”
“Very respectful, friendly staff. Came here at the end of the day to get my boots oiled, even though it was the end of the day and the representative had other work to do. He still made time to clean and oil my boots to get me back to work. Coming from out of state, this is the first redwing store I had been to. Highly recommend this store. Thank you. I highly appreciate the help.”
“If you’re looking for comfy but exotic, out of this world designs, Ruth is the designer for you! I get complimented every time I wear any of her designs.Every. Single. Time.”
“This place has everything you’re looking for from Bay Area and all the latest clothing brands. Everyone was 100% helpful with everything. Check them out!!! I can’t wait to go back and shop there again!!!”
“this place is absolutely amazing. they did such an amazing job protecting my boyfriend's loafers, I am stunned. I will definitely be coming back! The woman was so kind and attentive, she is very efficient and extremely talented. I honestly do not understand the poor reviews, this place is absolutely incredible!!! If you are considering going to Village Cobbler, take this as your sign- they do perfect work in a very reasonable amount of time for a great price. 10/10 I will not be going anywhere else.”
10AM - 7:30PM
3157 Middlefield Rd, Redwood City“It's a club you don't need to join - anyone can walk in off the street and start shopping. They have a wide selection of shoe types and styles - from steel toe work boots to Air Force Ones. If you need hard to find shoe accessories (like crease protectors), then you can find them here. In addition to shoes they sell team logoed hats and Jackets. And the staff is helpful and friendly.”
11AM - 7PM
1093 Newpark Mall, Newark“This place was awesome. My seven years experience was wonderful. Unfortunately they closed for no reason. I hope they open up again. Al was a awesome person. He knew how to run the business with great honor through the pandemic.”
“Super nice and helpful, good selection and overall pleasant experience. Shout-out to Damien and his help getting me set up with a few new pairs, made everything quick and easy to decide.”
“Bought a pair of new Vans for my husband. It’s nearing Christmas and they have 30% storewide.The staff is helpful and friendly. Upon joining their membership, we got 15% more discount. It was a win win.”
“This was fun. Blondie and I stopped by to just look around. I'm not in a position to shop here, except for something special perhaps. On the first floor is the cologne/perfume area, and I looked for a Dolce & Gabbana area, which they don't have. When I asked someone, I got attention from three people who were eager for me to try some exclusive brand that NM carries. We started talking about cologne scents like others discuss wine, which was new for me. Do I like citrus, or something a bit astringent? I didn't even know how to answer, but they had plenty of options for me to try. They handed me a glass of champagne, and even offered a second, which I declined. I took a look at the third floor restaurant and bar, because I was more likely to eat there than shop much elsewhere in the store. The menu looked casual impressive. Again, I really enjoy looking around a NM, regardless of whether I get anything.”
“Great store! The clothes are high quality, reasonably priced and have nice look and feel.Their service is also really good! Eddie was so attentive and helped me find everything I was looking for when I went to the mall today.”
“Ferragamo has one of the best customer service at Valley Fair. I went looking for a new belt and Matthew helped me, he was kind and very helpful. I couldn't remember the size I bought last time since it was gift for the same person. He looked up my account and was able to find the size I needed. He was very professional and took great care of me while shopping. Thank you for the great service!”
“Had a great experience with employee Florence. She made my return easy and very helpful with helping me find a shoe that's good for my needs. She was friendly and knowledgeable”
“Cute little shop for all your dance / gymnastics needs. They carry a lot of inventory so I've never had an issue not finding my daughter's size. They know all the local dance studios and can help you with what is required for a particular dance in that studio!”