Wells Fargo Bank in Morgan Hill, CA, offers personalized attention and self-service tools to support customers' financial goals. Many customers appreciate the friendly and efficient service provided by staff members, with specific mentions of helpful employees who resolve issues quickly and professionally. However, some customers have experienced challenges with long wait times and unclear appointment policies, leading to frustration. Overall, while the bank is praised for its supportive staff, there are mixed reviews about service efficiency. Customers are encouraged to stop by or make an appointment for assistance.
I had to open a new account today and take out a significant amount of money. The service was great, prompt and overall a great experience
July 2024
Slowest branch I’ve ever been to. Have walked out twice because lines are so slow.
July 2023
They never have appointments available even though when you go into the branch there are at least two people sitting at desks clicking away on keyboards ignoring customers. They are not interested in actually helping customers.
