CVS

Convenience Stores, Pharmacies
Hours:
16995 Walnut Grove Dr, Morgan Hill CA 95037

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Hours

Monday
8AM - 9PM
Tuesday
8AM - 9PM
Wednesday
8AM - 9PM
Thursday
8AM - 9PM
Friday
8AM - 9PM
Saturday
8AM - 9PM
Sunday
8AM - 9PM

About CVS

This CVS location offers coronavirus testing, including lab and rapid tests, subject to eligibility and age requirements. The store features easy parking and access. It is noted as a great place to buy greeting cards. The pharmacy is consistently busy but appears to have a sufficient number of staff. The store provides disposal containers for sharps, and many customers use the self-checkout. Feedback on staff is mixed but highlights several positive aspects. The store manager receives consistent praise for excellent customer service, being helpful, super-nice, and adept at resolving issues. The team is described as genuine, always helpful, and not overly aggressive, building steady relationships with frequent customers who appreciate being recognized and treated well. The sales clerk is also noted as extremely polite, and the store is clean. A common criticism is that the store often seems understaffed, with sometimes only one sales clerk on the floor alongside the pharmacy team. This can lead to customers needing help with items or checkout feeling forced to use the self-checkout machines. Some customers express a philosophical dislike for this model, preferring more available staff assistance.

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Other Information

Specialties: Dental Care, Books, Groceries, Gifts, Foot Care, Medicaid, Toys, Memorabilia, Collectibles, Magazines

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