Chase Bank has received mixed reviews from customers, highlighting both positive and negative experiences. Some customers faced issues with support and expressed frustration, feeling they were given the runaround. However, the branch manager at MH Chase, Kelly, received praise for her ability to resolve problems quickly, turning a negative experience into a positive one. Another customer appreciated the friendly and efficient service from personal banker Anusha Sapharu, who made the account setup process smooth and easy. Additionally, many customers value the great services provided by the staff and the convenience of using Chase ATMs and cards while traveling. Overall, while there are some concerns, the dedication of certain staff members has helped improve customer satisfaction.
Has EVgo fast charging in parking lot! Fast friendly service. 2 ATM's.
August 2022
My husband and I went in to add me to his account and Anusha Sapharu was our personal banker that helped us . She was very friendly and made the process very quick and easy. If you have to deal with someone personally for account set ups etc , she is the one to see. Thanks Anusha!
July 2022
Great services with staff & when using the ATM's. I also enjoy how convenient it is to travel using my chase card.