Worst customer service. Needed a simple letter verifying my account. Manager wouldn't even talk to me. Was told they can't write letters and must do on line and it would take 7-10 days. In other words - don't bother me. I've been a customer since 1979!
April 2021
Beyond any shadow of a doubt Bank of America has the worst customer service on the face of the planet! They do not care about you one bit. Do banking with them at your own risk guarantee they will leave you disappointed
August 2020
The worst bank in the Universe. They closed all branches except one. They also keep telling me my payment is past due and it's not. When this is over, I'm closing my account forever. Covid is not an excuse to offer less service....
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