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July 2022 by Yesenia R.
I want to thank Johnathan at this store .He's been very helpful and attentive with my exchange . My son is now happy with his wanted pair of high top converse with his correct size. Thank you again Johnathan .
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August 2021 by Evelyn Peterson
Good customer service and had the shoes I wanted
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August 2021 by Roxanne M.
I was having some shoe drama and Amy was so awesome to me, it really made my day. I ended up getting the patent leather Doc Matins and couldn't be happier. I hope Amy is the manager because she seriously was so helpful and lovely to work with when I was having a melt down!!
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January 2021 by Samantha Gonzalez
Awesome store.
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November 2019 by marie mcALL
I been here once it's ya nice place to buy grocery
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August 2019 by Tiffany Lucero
Employees are rude and uninformed in person and on the phone. When you call they answer saying “Hello” and they don’t even have an answer when you ask for a product they basically told me to call a different store
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August 2019 by Rightous L.
So my wife and I went to purchase a pair of vans but they were dirty and we asked for another pair and of course it was the last pair so the worker offered to clean the shoe and we declined to purchase the shoe. The attention was F****** horrible and you can't be mad at someone for not buying and dirty or damaged shoe. Whoever she was snatched the shoes up and walked off. Now my wife is not a pushy person but I am. I will definitely be calling cooperate and if they does work then we will go into other measures.
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March 2019 by moldy cat
Good customer service, except the employee was very pushy about buying from there which is why I'm giving it two stars. I kept saying no, she kept pushing and even said I would be lame if I bought shoes from any other store which made me feel a bit embarrassed. I understand you have to try to sell products, but for me after repeated times of saying no she kept going and made me feel guilty for not buying there which I didn't like.
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August 2018 by Denise Gonzalez
Excellent customer service. The employees are WONDERFUL AND HELPFUL.
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August 2016 by Danny S.
Was looking for some shoes for my daughter. Called all journeys and this one was the only one with the size we needed. I told the employee to please put them aside for me and that I was on my way to purchase them. I get to the store and ask her for the pair of shoes, she looks at me laughing and then looks at the other employee and tells me I can't sell them to you cause I forgot to tell you that they were already put aside for someone else. She walks away laughing and doesn't say sorry. I wanted to tell her off so badly!! I just walked out of that store and I will never ever go back.
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August 2016 by Claudia G.
Customer service extremely bad... ... We walked in..no one approached us to ask if we need help..there was 4 employees just standing for decore... Until I approach one and ask for help..I asked another guy if some chucks design were available in adult sizes...he points at toddlers shoes..don't know why..I say it gain adult... He says oh the adult converse are over there...so I say..don't u know what kind of shoes u have..he said NO..WTH..so u need to get some training and do homework son.. Interesting how bad service makes u walk out with out buying anything.. And he didn't seem to care to show us any shoes either.. Really rude..how do we give minus stars