Best Buy Outlet is a great place to find a deal on appliances like fridges, stoves, microwaves, washers, and dryers, with an extensive and well-priced collection. Customers also find quite a few computer-related items and televisions, including open-box options. The in-store employees are repeatedly praised for being awesome, helpful, professional, fast, efficient, knowledgeable, gracious, and patient. Many reviews highlight fantastic experiences and top-tier service, with staff working hard to get customers a good deal. This makes shoppers feel respected and not ripped off, leading to high recommendations for the establishment. However, the customer service for delivery receives significant criticism. It is described as the worst, with reports of rude service over the phone, last-minute cancellations, and long rescheduling waits. While the in-store experience is consistently positive, the delivery process needs improvement.
