April 2024
Alana was so kind as well as the other customer service Representatives I spoke to.. very attentive. Very helpful. Huge shout out to Sage our technician that came out and kept us from going crazy by finding out was making our refrigerator grind. Smart and perceptive. Thanks so much!!
July 2023
Had a great experience. Got a call to set up an appointment the day after I talked to Samsung about my TV not turning on. About a week later, Ron comes with the parts to fix the problem I had. He explained everything he was doing and finished in about 30 mins.
May 2023
Amazing experience with them and their technician Ron. Had to come out twice due to Samsung's mistakes. Ron was super helpful, kind, and wanted to help us with the issue. Fixed our washing machine like new and we love him for it!!! Thank you!!!
