Kaiser Permanente Pharmacy is consistently busy, yet the pharmacy staff maintains professionalism and kind service, ensuring a lack of care or help is never experienced. The team works hard, with visible transparency in their movements, even during peak illness seasons. While waits can be a bummer, the staff is appreciated for doing their jobs in the chaos to care for patients. The pharmacy technicians are very respectful and attentive. The process is efficient for many; using the app for a QR code and waiting in line typically results in being in and out in less than 7 minutes, including a brief consultation. The pharmacy's location is convenient, situated next to the main entrance of the building. The broader Kaiser Permanente facility receives praise for having the lab, x-ray, and pharmacy all in one building with the doctor's office, which customers like. While some feedback on other departments is mixed, many employees, including nurses, are described as fantastic, caring, nurturing, knowledgeable, comforting, and compassionate, significantly improving patient experiences. The pharmacy team is seen as adding indispensable quality for customers.
Lots of windows to help customers. You’re in and out with in 10 mins.
January 2024
I Love Kaiser permanente I have very professional Dr's and Nurses and all Staff. My lab , xray and pharmacy all in one building were my Dr. office is. That's why I like Kaiser Permanente .
September 2023
The pharmacy technicians and security are always very respectful and attentive to me when I come and pick up my medication. It means the most because I do suffer from a disability. Thank you.
