Big O Tires in Modesto, CA is known for its friendly and honest service, keeping many customers coming back. The staff is highly trained and attentive, offering a variety of auto services including tire sales, oil changes, brakes, suspension, A/C work, wipers, belts, hoses, batteries, and lighting. They carry a wide range of major tire brands like Michelin, BFGoodrich, Goodyear, and Yokohama, and provide straight talk about tire and auto needs. Customers appreciate the quick, honest repairs and the helpfulness of staff members, especially those who assist with tire, brake, and rotor replacements. The store offers early, late, and weekend appointments, with free alignment checks and free realignment within a year of purchase. Many reviews mention the staff's care for customers and their willingness to correct issues immediately when mistakes happen. However, some note that prices have increased significantly compared to other shops, and service levels have declined. Despite this, the overall impression is that Big O Tires provides reliable, quality service with a focus on customer satisfaction, making it a go-to place for tire and auto repairs.
