Macy's, a historic department store founded in 1858, is known as the Great American Department Store with over 740 locations nationwide and an online presence. The Macy's Rogue Valley Mall offers a wide selection of top fashion brands such as Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis. Customers can find clothing, shoes, housewares, gifts, and furniture in select stores. Shoppers often appreciate the helpful and friendly staff, especially during busy times. One reviewer highlighted the assistance received during a return, noting the associate was very helpful despite the store being crowded and well-maintained. During a Presidents’ Day sale, a customer bought Lucky Brand jeans at a 40% discount and received quick help with Macy's card issues from a staff member named Michele. Another positive experience involved a customer working with Nancy in the furniture department. Nancy went above and beyond by staying in touch during her vacation and ensuring the order and reordering process went smoothly, resulting in great satisfaction. In the makeup department, Lisa Joy impressed a shopper with her extensive product knowledge and makeup application tips, leaving the customer feeling confident and receiving compliments all day. While some mention that the store is decent with good deals, there is a note that the selection includes quite a few off-brand items and that help could be more available during busy seasons. Overall, Macy’s is recognized for its variety, helpful staff, and quality service.
