KeyPoint Credit Union is praised for its excellent customer service and knowledgeable staff. Many customers have shared positive experiences with employees like Holly, Erika, and Christy. Holly is recognized for her helpfulness in opening accounts and guiding customers through the process with professionalism. Erika has made obtaining auto loans easy and straightforward, demonstrating genuine care for her clients. Christy has been commended for her friendly and humorous approach, making banking transactions smooth and enjoyable. Her attentiveness and willingness to share information about promotional offers have also left a lasting impression. Marco is another staff member who consistently provides top-notch service, ensuring customers leave satisfied. Overall, KeyPoint Credit Union is noted for its welcoming atmosphere and dedicated staff, making it a great choice for banking needs.
Erika Help me through from beginning to get the Car loan. Very prompt and helpful PersonThanks Erika
April 2024
I was looking for a new car loan at better interest rate.I called Keypoint CU.Thanks to Erika,she help me to made the car loan so easy.Great customer service.Thank you Erika.
January 2024
Erika helped me with an auto loan and the experience was a lot easier than expected. She is one of the rare people who actually care about her clients and cares about what is fare. Im glad i decided to do business here because of her.