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“Hunter, excellent seller, good expression to communicate and helps the buyer a lot to know how to choose the product. I give him 100% acceptance and excellent seller.”
“I received great help got my phone set up came from another cricket with bad customer service but Nelly was so nice and helpful. I decided to stay
This is my new store from now on thanks Nelly!”
“The manager here named Irene is so professional and efficient. She won't sell you anything you don't need not like other representatives at different locations. I can't speak Chinese but I like to come to this location for her. Here's no waiting line, you can be assisted right away. Highly recommend this location just because of Irene!!!!! She's the best!!!!!”
“This is the best place for Apple products repair and maintenance. They fixed my macbook keyboards, replaced with a new one. Apple quoted me $700+, here only ask for $150. They get it done in 2 hours, while Apple will need 1 week to do the same thing. Best price, best service.”
“Just came today because I had issues with YouTube. Since the day before I couldn’t figure out why I couldn’t get on YouTube videos. I’m so glad that I came in to Cricket in San Bruno to seek help. Karina helped me and the other customer that have the same problem. Thanks to her I can see my videos again! Karina is the best!!!!”
“It was my first purchase and I was satisfied with the customer service that Joanna gave me. I will return soon ⭐️⭐️⭐️⭐️⭐️
It was my first purchase and I was satisfied with the customer service that Joanna gave me I will return soon⭐️⭐️⭐️⭐️⭐️”
“Ohh my goodness i cannot believe i be here with my friend which is a manager on the Store at cricket and he was super nice with me ohh my goodness i can recommend him every time you guys come to buy him phones he's very nice Guy i appreciate you helping me for Family plans thank you very much my friend”
“I recently visited Talk N Fix to get my phone repaired, and I couldn't be happier with the experience. Ubi, the technician, was incredibly helpful and took the time to explain the entire repair process.
What impressed me the most was how fast the repair was completed. I expected to wait longer, but he had my phone fixed in no time. Overall, I highly recommend Talk N Fix for anyone in need of quick and reliable phone repairs!”
“Mauricio ( I hope I spelled his name correctly) came to my place of work this past Tuesday 12/19/23, to fix the fractured front of my phone. I have to say in 25 years I managed to not damage my phone. This man was on time, assessed what needed to be done and said, " this should take about 30 minutes."This sounds strange as I write it, but handing your phone over to someone is a big deal! Mauricio handled my phone as if he understood my concern, and was finished in 20 minutes. Prompt, knowledgeable, careful and professional! What more can one ask for.....”
“Highly recommend for iPhone repairs. The owner was transparent with costs and time to get fixed. Dropped off my broken iPhone 13 Pro (shattered the screen and battery stopped working) and had it back within a day. Best prices and quality in the area.”
“I passed my number to cricket, and I am very satisfied because I also got my phone, three-month payment plan, good network and internet, I like it, I recommend it.”
“I’ve just visited once but the service i received today was terrific. Kali answered all of my questions and helped me to wade through the various phone upgrade options that were available to me.”
“Store manager Zhao has a very good service attitude and patiently helped us solve the mobile phone problem. Thank you Mr. Zhao. If any friends need to deal with cell phone matters in the future, they will definitely recommend this store.”
“I had an excellent experience, the service was awesome, thanks guys. I loved my old phone so much that i decided to get another LG but this time i got an upgrade to the old one, not only it was less compare to what the other carriers wanted for it. I'm absolutely happy with my choice.”
“This place made my day!!! They were nice fast and cashed a check that the other check cashing place would not cash for me. Also for below what I would normally pay. They rock!!!”
“Went in tonight to get my daughter's first phone as Christmas present. Rose was very helpful. Gave me just what I needed, no hard sell. I left as a very satisfied customer.”
“Today I had the honor of sitting with Jorge for the majority of his shift. It was a long drawn out nightmare that he took care of. His professionalism, courtesy and knowledge helped clear my head. He managed to not only solve the issues, he turned me in to his biggest fan. I can't see going anywhere else when things arise! Thanks Jorge!! I appreciate it more than you know!”
“Jason knows his stuff.
This is a review of a visit from a few years ago.
I was shopping around for Wireless Internet (WISP) and stopped by the store to ask some questions about Verizon's Wireless Home Internet Service.
Jason Gobbell was the person I interacted with.
Despite the Home Internet service was not something I could just purchase from the store (has to be online ordered), Jason was still incredibly helpful in answering all my questions regarding the service.
Jason was incredibly knowledgeable in both the technical aspects of the service and the billing/account side of the service.
Even though I wasn't able to purchase anything, my interaction with Jason was impressive enough that I took his card and wrote a quick note on my phone, which I happened to stumble across again today and reminded me to leave this review.”
“Shout out to Jade C. at Burlingame AT&T store. He was absolutely awesome in helping to resolve an unlock issue while also balancing assisting other customers. He even checked to ensure eSIM was working properly, too. BIG thanks!”
“I'm giving this store a 5-star because of one of their staff, Jaime. I had an issue with my iPhone not knowing if it can be fixed without going to an Apple Store. I got inside and Jaime immediately asked me if I needed help. I told him what's going on and he patiently tinkered with the device. He explained to me what might be the problem. I was getting worried because we were getting nowhere. Then he told me to go to an Apple Store instead. Nevertheless, he tried another "trick" and lo and behold! My phone was unlocked with my passcode. I really appreciated Jaime's patience & knowledge. But most of all, his tenacity in helping a distraught person...me. This T-Mobile store has an asset in Jaime. I went to the same store 2 years ago and the staff were on their phones and didn't even lift their heads until I greeted them. This time, what a huge difference. Jaime is the best! !”
“Great customer service. They have bilingual agents to assist you (Chinese and Spanish). Overall a very smooth process. Be sure to have your secret PIN ready before visiting.”
“Really appreciate their work they fixed my cracked iPhone just like brand new. Very nice respectful service ! Don’t understand the bad comments I always have good experience there. Recommend 100%”
“I only come to this store because of Rafael. He has always been so helpful and patient with answering my questions. He's also honest with his opinions. I came here with a broken phone and he helped set me up with a new phone and transferred my data to the new one. Subsequently, I came in with wanting a watch and he was patient with all my questions and called the Verizon line for me so we can clarify some concerns I had. If you ever need a phone or any help with Verizon, you need to go to this store and ask for Rafael.”
“First off to start Randy if you see this your the man thank you for all your help. So what had happened was, After a long long day of trying to upgrade my phone at a different store in concord I was told that the system had glitched or something and I was unable to upgrade that day and was told I need a manager to fix the error. I then was told to come all the way over to this location which ended up being my saving grace. Luckily Randy was there and he literally jumped right on it and made all the calls he needed, and got me my upgrade while providing absolutely amazing customer support and service he is the man.”
“The woman employee who helped me there was very nice, polite, respectful, helpful, and professional.They will get my business there again the next time I need something from Boost.???”
“My phones sim card stopped working, and the sim tray keeps popping up errors . Made an appointment for 1pm and got there early. 3 employees were chatting outside, so I went inside and only 1 employee greeted me, and that Employee was ADAM. He was Super NICE and asked me straight away if I needed any help. So I explained to him what my probleGF⁶ talking. WHOEVER IS THE MANAGER here DEFINITELY NEEDS to give ADAM A RAISE or at least an Employee of the Month.
AGAIN THANK YOU ADAM FOR YOUR PROMPT SERVICE AND WONDERFUL HELP.”
“Amazing place! Great customer service! Nice and organized store. Don’t hesitate going to this T-Mobile definitely the best T-Mobile in SF. Don’t go anywhere else but here! You won’t be disappointed. (P.S. ignore any reviews from 2021 and back it used to be a Sprint store before T-Mobile bought them out in 2020)”
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“Our family of 4 bought 4 16 pro iPhone’s from Verizon two weeks ago and today I went to return my old phones for a trade in. Both times. Michael Chiang helped us! A huge shout out to Michael for being patient, knowledgeable, efficient and professional. He’s very thorough. If you need new phones or any assistance, pls seek him out. ?”