Merced Toyota provides a positive and efficient car-buying experience for its customers. The dealership's sales staff, including Martin, Carlos, Jose, Allen, Dylan, and Guillermo, are praised for their exceptional customer service, patience, and ability to help customers find the perfect vehicle at a great price. Customers appreciate the staff's bilingual capabilities, which make the process more comfortable for those who prefer to communicate in a language other than English. The reviews highlight the seamless and stress-free nature of the car-buying process at Merced Toyota. Customers commend the staff for their clear communication, attention to detail, and willingness to accommodate changes or requests. The dealership is also recognized for its competitive pricing and lack of markups, which contribute to a positive overall experience. In addition to the sales experience, the service department at Merced Toyota receives positive feedback, with customers noting the affordability of the service packages and the efforts of staff, such as Rob Hampton, to minimize any inconveniences during the service process. Overall, Merced Toyota is highly recommended by its customers for its outstanding customer service, efficient processes, and commitment to meeting the needs of its clients.
I am thankful to Martin for helping me purchase a Rav4. Answered all the questions I had. A big plus of him being bilingual made my father and me feel comfortable. Process was quick and easy. Martin has amazing costumer service. Thank you Martin!
November 2025
Excellent customer service. Carlos made my purchase smooth and seamless. Keep up the good job Merced Toyota
November 2025
Dylan & Martin both r wonderful guys very helpful will recommend to ask anyone of the m when ever visit to showroom
